Director of IT

Cogent Talent Solutions•Lubbock, TX

1d•$90,000 - $120,000

About The Position

The Director of Technology & Innovation is a dual-focus role designed to bridge the gap between traditional IT infrastructure and market-leading service delivery. Beyond maintaining the internal stability of our network and software systems, this individual will act as a strategic partner in defining our Unique Selling Proposition (USP). This role ensures that: ERP (accounting, dispatch, work order lifecycle, AR/AP, reporting) operates securely and accurately. System access aligns with Human Resources onboarding and clearance controls. Recruitment, screening, and employment governance systems remain protected. Departmental systems across Operations, Finance, Sales, and Human Resources function within documented authority boundaries. Financial measurement and internal control integrity are preserved. Our field technicians, estimators, and project managers have the most advanced tools available, while simultaneously vetting and implementing client-facing technologiesâsuch as advanced building automation, IoT monitoring, and integrated service platformsâthat set us apart from the competition. The Director of Technology and Innovation governs infrastructure, cybersecurity, ERP configuration controls, data integrity, vendor management, and disaster recovery planning. Other IT and software duties as required.

Requirements

5+ years of experience in IT or Systems Management, specifically within the Mechanical, Plumbing, Refrigeration trades.
Proven ability to manage both high-level software ecosystems (ERP/CRM) and physical hardware/networking infrastructure.
A track record of implementing technology that directly resulted in increased sales, improved customer retention, or measurable operational savings.
Must be able to translate complex technical jargon into clear business value for ownership and simple "how-to" guidance for field personnel.