Director of IT - Oakland, CA
About The Position
We are seeking a hands-on Director of IT to lead technology operations for a newly combined global organization. This role carries a dual mandate: completing a critical integration effort over the next 8–12 months and, more importantly, building and running a scalable, high-performing IT function for the long term. You will lead a globally distributed team of ~14 IT professionals across the U.S., India, China, and Mexico, while owning the performance, reliability, and evolution of the company’s technology environment. This is not a purely managerial role—we are looking for a leader who can operate at both a strategic and technical level, directly engaging in systems configuration, troubleshooting, and architectural decision-making.
Requirements
- Deep, hands-on experience with:
- CrowdStrike Falcon (EDR, policies, response workflows)
- Next-generation SIEM platforms (e.g., Splunk, Chronicle, Elastic, Falcon LogScale)
- Microsoft Entra ID (Azure AD) and identity migrations
- Intune endpoint management across Apple and Windows devices
- Microsoft 365 & Slack Enterprise Grid administration
- Strong foundation in:
- DNS, SaaS environments, and enterprise IT operations
- Large-scale migrations and system integrations
- 10+ years in IT operations, infrastructure, or systems engineering
- 5+ years managing IT teams (people leadership required)
- Experience supporting 200+ user environments across multiple locations
- Proven experience in mergers, acquisitions, or major IT consolidations
- Service-first mindset with strong accountability
- Hands-on, no-ego approach to leadership
- Clear communicator with both technical and non-technical stakeholders
- Comfortable operating in ambiguity with a bias toward action
- Must be a U.S. citizen or U.S. permanent resident (Green Card holder)
Responsibilities
- Own day-to-day IT operations ensuring systems are reliable, secure, and performant
- Establish service levels and build a responsive, unified IT support experience
- Lead incident management processes, including escalation and communication protocols
- Proactively monitor and improve system health and performance
- Drive completion of a major technology integration (8–12 months), including:
- Microsoft 365 and Entra ID consolidation
- Migration from Google Workspace
- Okta decommissioning
- CrowdStrike Falcon deployment
- Next-gen SIEM implementation
- Ensure business continuity, quality, and timeline accountability throughout
- Own Entra ID (Azure AD), including SSO, MFA, conditional access, and provisioning
- Manage Intune across macOS, iOS, and Windows environments
- Lead CrowdStrike Falcon operations and SIEM strategy, including threat detection and response
- Oversee SOC strategy and vendor partnerships
- Administer Slack Enterprise Grid, Microsoft 365, and meeting platforms (Teams/Zoom)
- Ensure tools are reliable, secure, and aligned with business needs
- Lead and unify a global IT team across legacy organizations
- Build a strong service-oriented culture and eliminate “us vs. them” dynamics
- Mentor team members and identify future hiring needs
- Own vendor relationships (Microsoft, CrowdStrike, Slack, etc.)
- Manage IT budget, optimize costs, and lead contract negotiations
- Provide visibility into IT spend and cost-saving opportunities
Benefits
- Comprehensive medical and dental coverage
- 401(k) plan
- Generous PTO and leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
