Director of IT

Greenix Pest Control and Exterminator Services • Johnston, RI

1d • Onsite

About The Position

The Director of IT is responsible for the design, resilience, and security of the company’s entire technology footprint. This leader oversees the physical and digital backbone of the organization—from branch-level networking to enterprise-grade cybersecurity—ensuring that our field and office teams have the reliable tools they need to achieve our growth and service goals. You will bridge the gap between Software Engineering and Systems Operations, ensuring our platform is secure, cost-optimized, and highly available

Requirements

• Experience: 8+ years in IT leadership, with a proven track record of managing multi-site infrastructure in a fast-paced field service or logistics environment.
• Technical Depth: Deep knowledge of networking protocols, cloud security frameworks (NIST/CIS), and identity management.
• Vendor Management: Experience negotiating and managing high-value contracts with ISPs, hardware vendors, and security partners.
• Leadership: Ability to lead a team of system administrators.
• Communication: Capable of translating complex security risks into business terms for the executive leadership team.

Nice To Haves

• Familiarity with pest control licensing and insurance documentation processes is beneficial.

Responsibilities

• Information Security (The Shield) Governance & Compliance: Lead all aspects of information security, including the development of a formal security roadmap and incident response plans.
• Risk Management: Manage vulnerability assessments, penetration testing, and third-party security audits (SOC2/ISO alignment).
• Data Privacy: Partner with the Data team to ensure PII handling complies with multi-state privacy laws.
• Identity Management: Oversee the security architecture for user access and authentication.
• Cloud Infrastructure & DevOps (The Engine) Platform Engineering: Lead the architecture and management of our cloud footprint (Azure/AWS), ensuring high availability and performance for our custom applications.
• Automation (IaC): Implement "Infrastructure as Code" to automate the provisioning and management of cloud resources.
• CI/CD Leadership: Partner with the Software Development team to build and maintain robust CI/CD pipelines, enabling frequent, secure, and reliable code deployments.
• Cost Governance: Actively manage cloud consumption and compute costs, ensuring our infrastructure spend is optimized for EBITDA.
• Infrastructure & Connectivity (The Backbone) Network Operations: Responsible for all enterprise and branch-level networking (SD-WAN, Wi-Fi, Internet circuits, and DNS).
• Branch-in-a-Box: Lead the standardization of branch technology, including the migration to hardware platforms (such as Ubiquiti/UBNT) for better TCO and reliability.
• Physical Security: Oversee the deployment and maintenance of office security cameras and access control systems across all districts.
• Business Systems & Applications (The Tools) Cloud Ecosystem: Administer the Microsoft 365 environment, with a heavy focus on Entra ID for identity and device management.
• Operational Tech: Own the technical health of the CRM/FSM

Benefits

• Greenix has developed a company culture that empowers our employees.
• By providing regular employee lunches, incentives, company parties, and more, we help provide a comfortable stomping ground for our greatest asset… our employees.
• Join our team and find balance for work and yourself while shaping the future of the pest control industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 251-500 employees