Director of IT

Carespring Health Care Management•Miami Township, OH

About The Position

The Director of Information Technology leads enterprise IT operations and infrastructure across a multi-site healthcare environment, ensuring secure, reliable, and scalable technology services. This hands-on leadership role is responsible for managing a team of seasoned IT professionals, overseeing daily operations, and driving strategic initiatives that align technology with organizational and clinical objectives. The role balances strategic leadership with hands-on technical execution, remaining actively involved in infrastructure architecture, security oversight, and complex technical decision-making.

Requirements

Eight (8) or more consecutive years managing teams and direct reports, including six (6) or more years managing technical teams.
Demonstrated experience managing enterprise Microsoft 365 environments, virtualized and hybrid infrastructure, and complex security ecosystems.
Proven ability to lead IT teams, manage budgets and vendors, and support secure operations in a regulated, multi-site healthcare environment with HIPAA and PII requirements.

Responsibilities

Lead, mentor, and develop a team of IT professionals while fostering a culture of innovation and continuous improvement through performance management, coaching, and professional development.
Serve as the primary escalation point for complex technical and operational issues.
Oversee enterprise IT operations across a distributed healthcare environment consisting of a hybrid virtualized and physical infrastructure.
Ensure high availability, performance, resiliency, and lifecycle management of all IT assets.
Own the enterprise Microsoft 365 environment, ensuring security, optimization, enterprise-wide collaboration, and alignment with business needs.
Provide executive oversight of networking services, including an extensive network of HP Aruba wireless access points as well as a robust Fortinet infrastructure deployed throughout the organization.
Govern enterprise security architecture, Fortinet infrastructure, and third-party Security Operations Center (SOC) and Managed Detection and Response (MDR) services (eSentire).
Ensure HIPAA compliance and protection of Personally Identifiable Information (PII) and Protected Health Information (PHI) in all applicable areas of technology throughout the enterprise.
Establish and enforce security policies, incident response procedures, and risk management practices.
Develop and maintain IT roadmaps, own IT budgeting, forecasting, and cost optimization.
Assist in evaluating and implementing emerging technologies, automation, and modernization initiatives to improve efficiency and service quality.
Manage vendor relationships, contracts, and procurement of hardware, software, cloud services, and managed service providers.
Govern IT projects from planning through execution, ensuring delivery on time and within budget.
Act as the primary liaison between IT, business leadership, and clinical stakeholders, communicating risks, progress, and outcomes effectively.