Director of IT

Ducks Unlimited Canada•Stonewall, MB

40d•$145,100•Hybrid

About The Position

We’re seeking an experienced and forward‑thinking Director of IT to join our IT leadership team. This is a strategic role responsible for the overall direction, security, and reliability of DUC’s information technology environment. This role will ensure that technology systems effectively support conservation programs, fundraising operations, finance and governance while advancing modernization, cybersecurity, and risk‑management initiatives. The ideal candidate thrives in a mission‑driven, resource-conscious environment and brings a strong balance of strategic planning, operational discipline, and collaborative leadership. Key responsibilities include but are not limited to: Provide strategic leadership and oversight of all information technology systems and services in alignment with Ducks Unlimited Canada’s mission, strategic plan, and risk framework Serve as the senior authority on IT strategy, cybersecurity, infrastructure, and digital enablement Advise executive leadership on technology risks, opportunities, and investment priorities Report and advise CIO and CFO, through status reports, meetings and overall transparency of all IT operations. Play a key role in supporting the Change Advisory Board and fostering a risk-aware culture Work collaboratively with senior management to ensure IT is aligned with DUC’s strategic goals Ensure the security, reliability, and stability of enterprise systems, networks, cloud platforms, and endpoints Lead cybersecurity strategy, incident response, disaster recovery, and business continuity planning Develop, implement, and maintain IT policies, standards, and operating procedures Oversee systems supporting fundraising, donor management, finance, HR, conservation operations, data analytics, and collaboration tools Ensure systems are fit for purpose, scalable, and compliant with privacy and regulatory requirements Drive modernization initiatives to improve efficiency, resilience, and user experience Lead enterprise IT projects, including planning, implementation, change management, and post-implementation review Manage vendor relationships, contracts, procurement, and service performance Ensure value for money and alignment with non-profit financial stewardship principles Lead, coach, and support the IT team, fostering collaboration, accountability, and continuous improvement; take action on feedback from CIO and CFO. Build internal capability while balancing managed services and external partnerships Promote a service-oriented culture focused on enabling staff and programs Mentoring staff to understand and follow industry best practices Build strong working relationships across departments, with senior leaders, and with external partners Translate organizational needs into practical, secure technology solutions Communicate complex technical concepts clearly to non-technical audiences

Requirements

Degree in a technology-related discipline, or an equivalent combination of education, training, and real-world experience
Senior-level experience in enterprise IT leadership
Demonstrated experience in cybersecurity, infrastructure management, and cloud services
Proven ability to lead complex IT projects and manage vendors and contracts
Experience developing IT policies, governance frameworks, and risk controls
Strong people leadership experience with the ability to mentor and develop staff
Excellent analytical, problem-solving, and decision-making skills
Strong written and verbal communication skills
Deep understanding of enterprise IT infrastructure, cloud platforms (Azure), enterprise applications (Salesforce, Microsoft Dynamics), and network security
Strong knowledge of cybersecurity frameworks, standards, and best practices
Knowledge of IT governance, risk management, and compliance in a privacy-sensitive environment
Exceptional ability to communicate complex technical concepts clearly and persuasively to non-technical audiences, including the Board of Directors and senior leadership
Skilled at building and sustaining collaborative relationships across departments, with vendors, and external partners
Service-oriented communicator who listens actively and translates organizational needs into actionable technology solutions
Understanding of project management methodologies and change management principles
Occasional travel within Canada may be required
Must be onsite at HQ (Oak Hammock Marsh) three days per week
Additional hours may be required during critical project periods or organizational initiatives

Nice To Haves

Security certifications such as CISSP, GIAC, or similar are considered assets.
Experience supporting fundraising systems, financial systems, or geographically distributed teams is an asset.

Responsibilities

Provide strategic leadership and oversight of all information technology systems and services in alignment with Ducks Unlimited Canada’s mission, strategic plan, and risk framework
Serve as the senior authority on IT strategy, cybersecurity, infrastructure, and digital enablement
Advise executive leadership on technology risks, opportunities, and investment priorities
Report and advise CIO and CFO, through status reports, meetings and overall transparency of all IT operations.
Play a key role in supporting the Change Advisory Board and fostering a risk-aware culture
Work collaboratively with senior management to ensure IT is aligned with DUC’s strategic goals
Ensure the security, reliability, and stability of enterprise systems, networks, cloud platforms, and endpoints
Lead cybersecurity strategy, incident response, disaster recovery, and business continuity planning
Develop, implement, and maintain IT policies, standards, and operating procedures
Oversee systems supporting fundraising, donor management, finance, HR, conservation operations, data analytics, and collaboration tools
Ensure systems are fit for purpose, scalable, and compliant with privacy and regulatory requirements
Drive modernization initiatives to improve efficiency, resilience, and user experience
Lead enterprise IT projects, including planning, implementation, change management, and post-implementation review
Manage vendor relationships, contracts, procurement, and service performance
Ensure value for money and alignment with non-profit financial stewardship principles
Lead, coach, and support the IT team, fostering collaboration, accountability, and continuous improvement; take action on feedback from CIO and CFO.
Build internal capability while balancing managed services and external partnerships
Promote a service-oriented culture focused on enabling staff and programs
Mentoring staff to understand and follow industry best practices
Build strong working relationships across departments, with senior leaders, and with external partners
Translate organizational needs into practical, secure technology solutions
Communicate complex technical concepts clearly to non-technical audiences