Director of IT Network and Telecom

Froedtert • Menomonee Falls, WI

12d • Hybrid

About The Position

The Director of IT Network & Telecommunications plays a critical role in overseeing the strategic and operational management of the organization’s network and telecommunications infrastructure. This position is responsible for leading both the network and telecom teams, which includes managing network infrastructure (Cisco switches, routers, firewalls, wireless, etc.), telecommunications systems (Cisco Call Manager, UCCE, Vocera, paging), and ensuring that all systems are designed, implemented, and maintained to meet the demands of a healthcare environment. The director ensures seamless integration of network and telecom solutions, particularly during mergers and acquisitions, and optimizes cloud services to support the organization’s long-term goals. This role emphasizes high availability, security, integration of communications technologies with clinical workflows to enhance patient care, and operational efficiency.

Requirements

• 10 years or more experience in the network and telecom field working with Cisco enterprise technology.
• Five (5) or more years of senior manager/director level experience.
• Experience leading teams through mergers and acquisitions, including the integration of network and telecommunications systems with minimal operational disruption.
• Experience working with cloud strategies and hybrid cloud models, especially in the context of integrating network and telecom services.
• Strong leadership skills managing cross-functional teams and fostering collaboration between network and telecom groups.
• Excellent communication skills, with the ability to translate complex technical information for non-technical stakeholders and executive leadership.
• Strong problem-solving and critical-thinking abilities, especially in high-pressure, mission-critical environments.
• Strong understanding of security best practices for both network and telecom infrastructure.
• Bachelor's Degree in Computer or Information Science or ten years relevant business and technical experience.

Nice To Haves

• Experience with healthcare compliance standards (HIPAA, HITRUST) and experience ensuring network and telecom systems meet these standards.
• Experience managing Cisco network technologies and Cisco Call Manager, UCCE, nurse call system and related telecom systems in a healthcare environment.
• Master’s Degree.

Responsibilities

• Overseeing the strategic and operational management of the organization’s network and telecommunications infrastructure.
• Leading both the network and telecom teams.
• Managing network infrastructure (Cisco switches, routers, firewalls, wireless, etc.).
• Managing telecommunications systems (Cisco Call Manager, UCCE, Vocera, paging).
• Ensuring all systems are designed, implemented, and maintained to meet the demands of a healthcare environment.
• Ensuring seamless integration of network and telecom solutions, particularly during mergers and acquisitions.
• Optimizing cloud services to support the organization’s long-term goals.
• Emphasizing high availability, security, integration of communications technologies with clinical workflows to enhance patient care, and operational efficiency.
• Managing multiple large-scale projects, budgets, and vendor relationships, ensuring alignment with organizational goals.
• Disaster recovery planning, high availability design, and ensuring business continuity for both network and telecom services.
• Mitigating cyber threats in a healthcare environment.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Director