Director of IT Engineering

Hajoca•Whitemarsh Township, PA

About The Position

As a key leader within the Hajoca Information Technology organization, the Director of IT Engineering reports to Hajoca's Head of Information Technology and leads the engineering function responsible for the company's core business applications and system integrations. This director-level role leads through its managers while owning enterprise and integration architecture directly. Accountable for enterprise integration on the Boomi platform, associated API gateway management, Azure integration architecture, ETL and data-movement pipelines, and the CRM platform, the Director also governs the company's outsourced development and managed-services partnerships. A specific mandate of the role is to drive the responsible adoption of AI-assisted software development (for example, LLM coding assistants such as Claude Code and ChatGPT) to raise engineering productivity and quality. This role partners closely with the Data & Analytics, Service & Support, Business Process Consulting, ERP, and Financial Systems teams, as well as the company's field technology, transformation, and value-realization functions, to deliver resilient, well-architected capabilities that advance Hajoca's technology roadmap.

Requirements

Master's or Bachelor’s degree in Information Technology, Business, or a related field.
10 or more years of experience in application and/or integration engineering.
5 or more years of management experience.
Depth in enterprise integration (Dell Boomi or an equivalent iPaaS) and API management, plus ETL and data-movement pipelines.
Demonstrated enterprise / integration and data architecture experience, with the ability to set standards and make technical decisions across an application estate.
Experience adopting and governing AI-assisted development tooling (e.g., LLM coding assistants such as Claude Code or ChatGPT) to improve engineering productivity and quality.
Ability to proactively identify AI development opportunities across the enterprise – evaluating where AI tooling and agents can be given governed access to business data and systems, and defining the integration, access-control, and data-governance patterns that make those opportunities safe to pursue.
Direct technical and business-process experience with ERP platforms and companion products (required).
CRM platform experience, and experience integrating ERP, CRM, Financial Systems, and cloud services.
Proven experience managing vendor and managed-services partners (e.g., systems integrators or offshore delivery teams), including scope, quality, and cost.
Proven aptitude with iterative delivery methodologies such as Agile and Scrum.
Skilled ability to work in a multi-product environment within a matrix organizational design.
Demonstrated ability to understand business operations and processes and translate them into technical solutions.
Familiarity with wholesale distribution / B2B customer relationships or have related experience.
Demonstrate excellent interpersonal and written communication skills, practice strong leadership, and have a proven track record of achieving results.
Demonstrate results-oriented leadership: be able to drive change, set clear direction, and modernize how the team works, while balancing with analytical rigor and respect for structure needed to earn the team's trust.
Be a results-oriented, change-driving leader who sets clear direction and modernizes how the team works, balanced with the analytical rigor and respect for structure needed to earn the team's trust.
Be confident driving change and setting direction, with a bias for action and comfort making decisions amid ambiguity.
Be technically credible and data-driven - able to engage deeply on architecture and integration and to lead the shift to AI-assisted development.
Be a strong communicator and influencer who can align cross-functional peers and bring a cautious team along.
Be able to lead through managers - delegating execution while holding a high bar on standards and quality.
Be innovation-oriented and resilient in the face of setbacks.

Responsibilities

Lead, hire, mentor, grow, and develop leaders in the engineering function, building a strong bench of managers, architects, engineers, and developers who deliver reliable solutions to the business.
Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback.
Own delivery across Hajoca's core platforms: the Boomi integration platform and associated API gateway management, the Azure integration architecture, ETL and data-movement pipelines, and the CRM platform.
Own enterprise and integration architecture and technical standards across the application estate, setting integration patterns, data-architecture standards, and key technical decisions, and maintaining a forward integration roadmap.
Drive the responsible adoption of AI-assisted software development, in conjunction with the AI Enablement Lead, establishing the standards, guardrails, tooling, and training for LLM coding assistants (i.e., Claude Code and ChatGPT) to raise engineering throughput and quality while managing security and quality risk.
Govern the outsourced development and managed-services engagements – overseeing scope, quality, and cost, and reducing contractor and key-person concentration risk.
Manage the full lifecycle of engineering initiatives – working with business stakeholders to identify needs, assess business-process impact, plan and scope the work, and deliver phased, well-tested implementations on committed timelines.
Strengthen team resilience by eliminating single-owner dependencies through cross-training, documentation, and succession planning across the integration and ETL functions.
Partner across the IT organization – with Data & Analytics, Service & Support, Business Process Consulting, ERP, and Financial Systems – to coordinate shared platforms, dependencies, and delivery.
Own talent, budget, and vendor-sourcing decisions for the function, and contribute engineering input to the technology roadmap, standards, governance, and performance metrics.
Align with Field Technology Group (FTG) on shared integrations and platform interfaces.
Partner with Transform on hand-offs and on the data and integration foundations they rely on.
Partner with Value Realization to define baselines, measure outcomes, and optimize cost and value.
Partner with Marketing, Communications, and Change to communicate engineering changes and accelerate adoption across the field.
Conducting a comprehensive audit of current application architecture, legacy systems, and ongoing projects, including a readout of recommended changes.
Getting deep on the use of AI for software development, including best practices and 'guardrails' for teammate development, data governance/security, etc.
Owning and expanding on the current implementation of Boomi at Hajoca for the integration layer, including the use of AI agents, and other developing Boomi resources/tools.
Building partnerships within the organization, starting with the Field Technology Group, to ensure alignment across technology initiatives.
Unifying the development methodologies across application stacks, including CI/CD, release management, QA practices, etc.
Establishing Key Performance Indicators (KPIs) for system reliability, delivery speed, and security governance.
Performing one-on-one meetings with engineers, leads, and cross-functional stakeholders.
Identifying skills enhancements and team improvement opportunities.