Director of IP Networks & Operations
Dragonfly Internet•Auburn, AL
About The Position
Dragonfly Internet is a fast-growing, fiber-forward internet provider focused on delivering fast, reliable broadband. As the company scales, the network infrastructure is crucial for success. They are seeking a Director of IP Networks & Operations to lead and evolve network environments within a fast-paced ISP setting, balancing strategic vision with hands-on technical leadership and team management to create reliable, scalable networks.
Requirements
- Bachelor’s degree in IT, Computer Science, Engineering, or equivalent experience
- 10+ years of network engineering experience, ideally in ISP or telecom environments
- 5+ years of leadership experience managing technical teams
- Deep expertise in IP networking technologies, including: BGP, OSPF, IS-IS, MPLS, EVPN/VXLAN, IPv4 & IPv6, Carrier Ethernet and routing/switching platforms
- Experience designing and operating large-scale or carrier-grade networks
- Strong understanding of network operations, monitoring, and performance management
- Experience leading network deployments, upgrades, or infrastructure builds
- Proven ability to manage vendors, evaluate technologies, and drive decisions
- A hands-on leader who can dive into technical challenges when needed
- Strong problem-solving skills with a focus on reliability and performance
Nice To Haves
- Experience in a regional ISP, broadband provider, or telecom environment
- Familiarity with optical or transport networking technologies
- Experience with network automation or scripting
- Industry certifications (CCNP, CCIE, JNCIP, JNCIE, or similar)
Responsibilities
- Lead and develop network engineering, NOC, and field operations teams
- Define and execute Dragonfly’s IP network strategy and architecture roadmap
- Design, implement, and optimize core, edge, transport, and access networks
- Oversee network operations, incident response, and escalation management
- Drive network reliability, uptime, and performance across all service areas
- Design and manage routing, peering, and transport (BGP, MPLS, EVPN/VXLAN)
- Lead major network deployments, upgrades, and expansion initiatives
- Implement network improvements including automation, monitoring, and IPv6
- Establish and standardize operational procedures, best practices, and KPIs
- Conduct root cause analysis and continuous improvement following incidents
- Manage vendor relationships, including hardware, carriers, and transit providers
- Lead vendor evaluations, RFPs, and technology selection decisions
- Partner with executive leadership on network strategy, planning, and investments
- Manage network budgets, forecasting, and infrastructure planning
Benefits
- Be part of a fast growing startup where your work has immediate impact
- Own and shape the network strategy as we expand into new markets
- Lead and build high-performing teams from the ground up
- Work at the center of innovation, growth, and next-generation connectivity
- Join a team passionate about delivering better internet to our communities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Director
