Director of Investment Operations

The New York Public Library • New York, NY

1d • $225,000 - $250,000 • Hybrid

About The Position

The Investment Office is responsible for the Library’s $1.9 billion endowment investment program. Though the Library receives substantial funding from the City of New York as an independent nonprofit entity, the endowment's spending provides crucial ongoing support for the Library’s annual operating budget. The endowment portfolio is invested through external managers and is currently allocated across various asset classes and strategies, including domestic and international equities, marketable alternatives, private capital, real assets, and fixed income.

Reporting to the Chief Investment Officer, the Director of Investment Operations is responsible for developing a strategic vision for the best-in-class operational infrastructure for a global, multi-asset-class portfolio. They are a critical part of the Investment Office's institutionalization. The individual should have a strong understanding of industry best practices in investment operations. They will manage performance and risk analysis, operational due diligence, fund data management, and the reporting and reconciliation of investment operations processes. This is a senior individual contributor role within a lean, flat investment office.

Requirements

• Bachelor’s Degree in Finance, Economics, Accounting, or a related field
• 7+ years of work experience in operations in an institutional investment office, endowment, foundation, OCIO, or fund administrator
• Detail-oriented with strong analytical and quantitative capabilities
• Strong project management skills; able to manage multiple complex long and short-term projects in a dynamic, demanding environment
• Solid understanding of investment strategies, asset classes, and financial markets
• High degree of comfort with and interest in systems and applications relevant to investment operations, trading, reporting, and risk management
• Self-motivated and directed, with the ability to work independently in a lean team environment

Nice To Haves

• Experience with or demonstrated interest in applying AI tools to investment operations workflows — including data aggregation, reporting automation, or portfolio analytics — and an ability to evaluate emerging technologies for practical application in an institutional investment context
• Familiarity with Dynamo, Solovis, and/or FactSet

Responsibilities

• Delivering performance and risk reporting across the portfolio
• Executing investment operations, including subscriptions, capital calls, and cash management
• Managing document and data infrastructure for the portfolio
• Coordinating the annual audit and tax process with NYPL’s internal finance teams
• Identifying, piloting, and operationalizing AI tools across Investment Office workflows
• Serving as the point-person for the Investment Team across departments, including Finance, Technology, and Procurement
• Managing relationships with external vendors and service providers
• Data capture and analytics on existing investments, including through AI-assisted tools and automation
• Asset allocation review process
• Understanding of operational risks within our portfolio
• The office’s existing investment portfolio, systems, and workflows
• The evolving landscape of AI and technology applications in institutional investment management
• Operations, investment infrastructure, and processes
• The office’s approach to data quality, system integration, and reporting efficiency
• Prepare monthly and quarterly performance reports for the CIO and Investment Committee, including portfolio attribution, risk metrics, and benchmark comparisons
• Process capital calls, subscriptions, redemptions, and in-kind distributions, coordinating cash movements with the internal finance team
• Prepare and manage subscription documents, side letters, and investment office contracts through execution
• Oversee operational due diligence on prospective managers and ongoing monitoring of existing managers, tracking material changes to fund structure, personnel, or service providers
• Manage the onboarding, implementation, and ongoing maintenance of portfolio management systems in coordination with internal technology and purchasing teams
• Manage other related projects as directed by the Chief Investment Officer

Benefits

• Competitive annual performance-based bonus, commensurate with experience and both individual and organizational performance.
• Pay transparency and pay equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior