Director of Inventory Control
About The Position
The Director of Inventory Control is a strategic leader responsible for ensuring enterprise-wide inventory accuracy, integrity, and visibility across a complex omnichannel supply chain. This role owns the Inventory Record Accuracy (IRA) function and serves as a key cross-functional partner to Operations, Merchandising, Finance, Production, and Inventory Planning. This leader will drive best-in-class inventory practices across distribution centers, seasonal facilities, and production environments—ensuring the right product is in the right place at the right time while minimizing shrink, excess, and cost. The role plays a critical part in supporting 1-800-Flowers.com’s highly seasonal, customer-centric fulfillment model.
Requirements
- 10+ years of progressive leadership experience in inventory control, supply chain, or operations within a manufacturing, distribution, or retail environment
- Strong hands-on experience with WMS and ERP/MRP systems (SAP, Oracle, or similar)
- Data-driven mindset with experience building dashboards and KPIs (Tableau or similar tools preferred)
- Proven ability to lead and develop high-performing teams
- Strong change management and cross-functional influencing skills
- Demonstrated success driving large-scale process improvements and operational excellence
- Excellent analytical, problem-solving, and decision-making capabilities
- Strong written and verbal communication skills, including executive-level reporting
- Bachelor’s degree in Supply Chain, Business, Engineering, or related field required
Nice To Haves
- Experience in high-volume, seasonal, or omnichannel fulfillment environments strongly preferred
- Experience with AI-enabled warehouse technologies and optimization tools preferred
- Master’s degree preferred
Responsibilities
- Define and execute the enterprise inventory control strategy, aligning with business growth, service level targets, and cost objectives
- Lead, develop, and scale the Inventory Record Accuracy (IRA) organization, including supervisors, specialists, and cycle count teams
- Serve as the subject matter expert and primary liaison across the internal supply chain to ensure alignment on inventory integrity
- Establish and monitor KPIs and dashboards to measure inventory accuracy, shrink, and operational performance across all locations
- Provide regular executive-level reporting and insights on inventory health, risks, and forward-looking initiatives
- Ensure robust cycle count programs and audit processes are consistently executed
- Identify root causes of discrepancies and partner with cross-functional teams to implement corrective and preventive actions
- Lead continuous improvement initiatives to enhance processes, systems, and training across all inventory control activities
- Drive adoption of standardized best practices across distribution centers and seasonal facilities
- Oversee inventory control systems and drive improvements to ensure accuracy, scalability, and efficiency
- Partner with Finance to ensure SOX compliance and audit readiness across all inventory processes
- Ensure proper management of excess, obsolete inventory, and shrink
- Partner closely with Operations, Merchandising, Finance, and Inventory Planning to align on forecasts, product flow, and execution strategies
- Support high-volume seasonal peaks (e.g., holidays) with proactive planning and risk mitigation strategies
- Influence stakeholders and drive change across functions without direct authority
- Lead enterprise inventory control initiatives, including system enhancements, process redesign, and network optimization
- Manage special projects as assigned to support evolving business needs
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What This Job Offers
Job Type
Full-time
Career Level
Director
