Director of Interventional Services (Brooklyn)

NYU Langone Health • New York, NY

10d • Onsite

About The Position

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

The Director of Interventional Services will be responsible for all operational aspects of the interventional suites, including organizing, planning, and coordinating resources to provide high-quality patient care in a cost-effective manner in accordance with the NYU Langone mission. This will include Cardiac Cath, Electrophysiology, Interventional Radiology, Neuro Interventional Radiology and Anesthesiology/Pain Medicine. The Administrative Director will establish cross-departmental relationships with multiple stakeholders throughout the hospital and will report to the Vice President of Hospital Operations and the Medical Director of the Cardiac Catheterization Lab.

Requirements

• Bachelor’s degree or Master’s degree in business administration, healthcare administration or relevant discipline required. Candidates with a Bachelor’s degree in nursing (BSN) or Master’s degree in Nursing (MSN) and Physician Assistants with a Bachelor’s degree (BAPA) will also be considered.
• A minimum of five years of progressive administrative/operational management experience in a procedural setting or related healthcare setting, including experience in budgeting, planning and implementing administrative activities and supervising staff.
• An equivalent combination of education and relevant experience is also accepted.
• Excellent organization, interpersonal, problem solving, and written and verbal communication skills.
• Ability to interface effectively with all levels of management; ability to interpret and effectively communicate policies and procedures to individuals at all levels (both internal and external customers).
• Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint, and Outlook.
• Familiar with EMRs, Tableau, Visio, Access, and other Internet applications.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

• Daily oversight and management of staff resources, patient schedules, supplies, equipment and environment of care with a focus on efficiency, patient throughput, quality and safety.
• Facilitates the development and implementation of operational workflows, policies and procedures, and staff development activities to ensure the efficiency of operations, promote quality of care and the financial stability of operations.
• Serves as the Interventional Services lead and ensures strong communication between all team members, external stakeholders and senior leadership.
• In conjunction with departmental/organizational leadership, establishes and monitors goals, objectives and service standards for Interventional Services.
• Works with other hospital teams and key stakeholders, including Ambulatory Registration, Building Services, Nursing, Medicine, Radiology, Neurology and Anesthesiology to drive efficiency.
• During emergency situations related to weather, crisis, technical/mechanical issues, environmental issues, surges in patient volume, etc., partners with appropriate leadership to initiate clear communication to patient, attendings and stakeholders.
• Prepares operational and capital budgets. Working with organizational stakeholders including physician leaders, supply chain, nursing and finance, develops strategies for cost containment and maximization of revenues.
• Collaborates with Sourcing to obtain and optimize specialty contracts and pricing for Interventional programs. Works in collaboration with hospital, division and FGP to optimize specialty contracts.
• Directly supervises and manages support staff. Supervises staff in specified assignments. Ensures assignments are understood and institutes appropriate follow up to ensure desired outcomes.
• Manages all aspects of staff recruitment, onboarding and training of the advanced practice providers in Interventional Services.
• Ensures that all staff are provided with orientation, ongoing education, and dissemination of policies and practical information.
• Counsels staff in areas of their performance and oversees disciplinary process as necessary.
• Works with Labor Relations to ensure all requirements are met for union and non-union staff.
• Oversees data collection, monitoring, evaluation, and analyzing of patient volume and efficiency metrics and offers recommendations for improving communication, efficiency, quality and safety.
• Synthesizes complex information in high-quality deliverables for presentation to senior leadership. Serve as resource to determine appropriate data sources to obtain information necessary to achieve department and/or organizational goals.
• Effectively communicate concepts and methodologies for purposes of understanding and replication for future projects.
• Assists will quality data collection and reporting for cross campus meetings and presentations.
• Performs ad hoc quantitative and qualitative analyses (to inform leadership decisions).
• Assures compliance with regulatory agency requirements related to the clinical and research needs of Interventional Services.
• Anticipates changes in regulations and develops a plan for compliance and/or performance improvement.
• Develops a communication plan for new policies and procedures that impact the department which includes methodologies to facilitate compliance.
• Oversees the preparation of externally and internally mandated reports.
• Participates in special projects and performs other duties as aligned with the mission and values of the organization.

Benefits

• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)

What This Job Offers

• Job Type: Full-time
• Career Level: Director