Director of Internal Communications

DLA Piper•Short Hills, NJ

2d•$193,750 - $313,893•Hybrid

About The Position

The Director of Internal Communications is a collaborative leader with a track record of delivering high-quality internal communications in a professional environment. As a key member of the Communications leadership team, this individual will work with senior executives to use communications to advance firm priorities, strengthen engagement, and help bring the firm's vision to life. The Director leads the Internal Communications team and is responsible for developing and executing a cohesive internal communications strategy, using technology to maximize the team’s quality of work product and speed, and holding the team accountable for delivering consistently excellent written product.

Requirements

10+ years of progressive experience developing strategy and producing high-quality communications content within a legal, corporate, academic, military, or other professional environment.
Experience working with C-suite or equivalent senior leaders in complex, global, or matrixed organizations.
Demonstrated success managing communication strategies for large-scale organizational changes and strategic initiatives.
Background in journalism, writing, PR, marketing, executive communications, strategic content, or corporate communications.
Exceptional strategic communications planning capabilities.
Commitment to precision and sophistication in communications.
Excellent writing and editing skills, with the ability to craft clear narratives for a range of audiences—from executive leadership to broad employee populations across levels and geographies.
Strong analytical and strategic thinking skills.
Experience managing internal channel platforms (intranets, digital workplace tools) across global audiences.
People leadership experience, including coaching, collaboration across teams, and the ability to lead effectively in a matrixed organization.
Strong project management and organizational capabilities, with the ability to manage time effectively, prioritize competing demands, and handle multiple deadlines in a fast-paced environment.
Proficiency with Microsoft 365 (Word, Excel, PowerPoint) and modern collaboration tools.
Bachelor's degree in Communications, Business, Marketing, or a related field required.
Communicate effectively, both verbally and in writing, with clients, lawyers, business professionals, and external audiences.
Produce high-quality work and respond to correspondence in an efficient, timely, and professional manner.
Meet deadlines, manage competing priorities, and commit to meeting high standards.
Comply with firm policies and procedures.
Maintain confidences as required in a law firm environment.

Responsibilities

Design, implement, and manage internal communications aligned with business objectives and the firm's culture of excellence.
Establish, lead, and evolve a sophisticated internal communications team that fosters engagement and connection to the firm's vision.
Develop narratives, messaging frameworks, and campaigns that support firm priorities.
Act as a trusted advisor to partners and administrative leaders on strategic communications planning, executive messaging, and engagement strategies.
Align messaging and voice across internal and external communications, in coordination with Public Relations, Marketing, and related teams.
Provide oversight, guidance, and mentorship to the Internal Communications team, advancing professional development, editorial excellence, process improvements, and innovative thinking.
Foster a culture of excellence, coaching team members to deliver high-quality work and develop their capabilities as communicators.
Produce, oversee, and distribute engaging, strategically aligned content across various channels, including the firm's intranet, town halls, email communications, video messages, newsletters, and other platforms.
Develop multi-format content—articles, scripts, videos, briefings, and presentations.
Establish metrics and analytics frameworks to monitor and evaluate the effectiveness and impact of communications initiatives, channels, and campaigns.
Leverage data-driven insights to make informed improvements, demonstrate measurable results, and continuously refine strategies for maximum impact.