Director of Insurance & Claims

Los Angeles Unified School District

1d • $14,188 - $17,575

About The Position

The Director of Insurance & Claims leads the Insurance and Claims staff within LAUSD’s Risk Finance and Insurance Services department. The department’s Insurance Compliance Unit, Owner Controlled Insurance Program, and Liability Claims Unit administer District insurance programs, ensure insurance compliance, manage construction project coverage, and oversee liability and property damage claims to protect students, staff, property, and operations.

The role directs programs covering District property and liability insurance, self-insurance, owner controlled insurance, special events liability, contract insurance compliance, student accident insurance, charter school insurance compliance, employee reimbursement, restitution, liability claims, and the Equipment Replacement Fund. The Director manages insurance and self-insurance arrangements, evaluates risk-financing strategies, oversees insurance procurement and renewals, manages third-party administrators and other service providers, and ensures contracts and insurance requirements meet District standards.

The Director also oversees claim strategy and settlement evaluations for severe and complex claims, monitors claims performance and financial trends, coordinates with other District offices, and develops clear business recommendations from insurance, claims, actuarial, loss, and financial analyses. The position reports to a role not specified in the posting.

Requirements

• Bachelor’s degree from a recognized college or university; risk management and insurance, finance, business or public administration, or a related field is preferred.
• Four years of management experience involving policy and program development, implementation or administration, and contract negotiation or vendor management for a risk management program that includes commercial insurance, claims administration, risk finance, insurance brokerage, or underwriting.
• At least two years of the required experience must include supervision.
• Valid driver’s license to legally operate a motor vehicle in California and use of a motor vehicle, or ability to use an alternative method of transportation.

Nice To Haves

• Advanced degree in risk management, insurance, finance, business or public administration, or a related field.
• Experience working in a public or self-insured organization with at least 1,500 employees.
• Experience in OCIP administration, captive insurance, municipal risk pools, or reinsurance.
• Professional certification such as Associate of Risk Management (ARM), Associate in Risk Management–Public Entities (ARM-P), Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC), State of California Self Insured Administrator Certificate, or another professional insurance certification.
• Experience structuring, negotiating, and administering complex insurance and risk-finance programs for large organizations.
• Knowledge of commercial insurance, captive programs, reinsurance and excess-insurance structures, special-events risk management, school-district compliance, and claims administration, including third-party administrator oversight.
• Demonstrated experience managing large construction risk programs, including OCIP or CCIP, builder’s risk insurance, contractor risk management, and related claims.
• Demonstrated ability to lead professional staff, foster accountability, build high-performing teams, manage complex claims portfolios, make sound decisions, and work productively with brokers, insurers, TPAs, legal counsel, contractors, and internal stakeholders.

Responsibilities

• Direct the activities of Insurance and Claims staff and administer the District’s insurance, claims, compliance, reimbursement, restitution, and Equipment Replacement Fund programs.
• Direct and manage fidelity, liability, property casualty, owner controlled, and builder’s risk insurance and self-insurance programs.
• Oversee analysis and implementation of risk-financing strategies, including commercial insurance, self-insurance, captive insurance, and reinsurance; recommend coverage, limits, retentions, attachment points, and risk-transfer methods.
• Oversee insurance marketing, renewals, and procurement; evaluate, negotiate, and recommend insurance and risk-service providers in accordance with District procurement requirements and delegated authority.
• Select and manage third-party claims administrators and other service providers; establish performance standards, monitor contract compliance, service levels, costs, and corrective actions, and recommend changes when warranted.
• Direct reviews of professional-services and other contracts for compliance, coordinating analysis of indemnification language and risk provisions with the Office of General Counsel and other offices.
• Establish, implement, and enforce contract insurance requirements, coverage standards, and exception and escalation procedures for vendors, contractors, and other third parties.
• Direct insurance policy renewals, coverage administration, claims reporting, and issuance of certificates of insurance and other coverage documentation.
• Oversee and participate in claim strategy and settlement evaluations for severe, complex, and high-exposure claims.
• Establish claims performance standards and monitor inventories, reserve trends, litigation activity, claim duration, settlement outcomes, excess-insurance reporting, and recoveries using key performance indicators.
• Collaborate with other organizational units to implement policy, coordinate complex insurance and claims matters, and resolve operational problems.
• Evaluate and approve claims, payments, designated expenditures, and recovery forfeitures within the designated authority level.
• Develop and present insurance, claims, actuarial, loss, and financial analyses as business recommendations for executive stakeholders.
• Perform related duties as assigned.

Benefits

• Paid premiums for a choice of medical, dental, vision, and life insurance plans.
• Membership in the California Public Employee Retirement System (CalPERS).
• 24 vacation days annually.
• 13 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Director