Director of Inpatient Nursing - ICU

Mercyhealth•Janesville, WI

About The Position

The Director of Inpatient Nursing for the Intensive Care Unit plans, organizes, and directs nursing practice and operations in assigned critical care areas, aligning them with the Health System’s mission, vision, values, and philosophy. The role ensures high-quality, evidence-based, patient-centered care and accountability for patient safety, clinical outcomes, patient experience, and system performance goals. The Director manages staffing and resources; interviews, selects, orients, trains, coaches, and evaluates partners; and implements corrective action when necessary. This visible nursing leader develops and implements strategic direction, manages budgets and teams, supports cost savings and operational efficiencies, builds strong relationships with physicians and other stakeholders, and recruits and retains clinicians and unit leaders. The role also leads process improvement and quality initiatives, supports patient satisfaction action plans, and mentors nursing staff and colleagues. The position regularly supervises and manages others and performs duties with general direction. Mercyhealth describes itself as an integrated health system with seven hospitals, 85 primary and specialty clinics, and more than 7,500 professionals serving northern Illinois and southern Wisconsin.

Requirements

Bachelor of Science in Nursing or Master of Science in Nursing.
Minimum of 3 to 5 years of progressively responsible hospital nursing leadership experience.
Licensed professional nurse in the state of practice.
Strong business acumen, analytical skills, problem-solving abilities, and financial skills.
Ability to manage budgets and teams and experience with cost savings, expenditure controls, and efficiencies in health care operations.
Strong relationship-building skills and a demonstrated record of recruiting and retaining clinicians and unit leaders.
Strong physician relationship skills and a proven track record of collaborative partnership with physician leaders.
Commitment to quality, safety, customer service, and patient satisfaction.
Experience with process improvement in operations, quality, and organizational change.
Knowledge of continuous quality improvement management principles and practices, and accreditation and certification requirements and standards.
Strong written and verbal communication and presentation skills; ability to communicate effectively and persuasively with individuals and groups.
Demonstrated ability to develop and mentor staff and colleagues.
Excellent interpersonal, communication, and conflict-resolution skills; ability to listen and interpret concerns.
Intermediate computer knowledge.
Ability to read and interpret safety rules, instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups.
Ability to perform basic arithmetic and apply common-sense reasoning to instructions and problems involving several concrete variables in standardized situations.

Nice To Haves

Experience working in a Magnet environment is desirable.
If the candidate has a BSN, a master’s degree in a related field is preferred.

Responsibilities

Plan, organize, and direct nursing practice and operations in assigned critical care areas.
Align department operations with the Health System’s mission, vision, values, and philosophy.
Ensure high-quality, evidence-based, patient-centered care and accountability for patient safety, clinical outcomes, patient experience, and system performance goals.
Manage staffing and resources.
Interview, select, orient, train, coach, and evaluate partners, and implement corrective action when necessary.
Develop, articulate, and implement a strategic vision for assigned departments aligned with System and Department of Nursing missions and visions.
Manage budgets and teams to meet organizational objectives, including cost savings, expenditure controls, and operational efficiencies.
Recruit and retain clinicians and unit leaders, and build collaborative relationships with physician leaders.
Achieve patient satisfaction targets through Press Ganey and HCAHPS action plans.
Lead process improvement in operations, quality, and organizational change, applying continuous quality improvement principles.
Support initiatives associated with a Magnet environment and meet accreditation and certification requirements and standards.
Develop and mentor staff and colleagues; model professional behavior, accountability, service excellence, and service recovery.
Align diverse stakeholders’ needs and expectations and build consensus where appropriate.
Regularly supervise and manage others in the performance of their positions.