Director of Information Technology

THE LAW OFFICES OF KANNER AND PINTALUGA PA•Boca Raton, FL

1d•Onsite

About The Position

The Director of Information Technology leads the firm's IT function at the operational level, overseeing infrastructure, security, applications, and support services across all offices and practice groups. This is a hands-on leadership role that requires equal strength in three areas: building trusted relationships with partners, practice group leaders, and staff; leading and developing a high-performing IT team; and managing the IT budget and vendor relationships with financial discipline. The successful candidate will be a visible, approachable presence within the firm who translates technical priorities into business terms and builds the firm-wide buy-in needed to execute them.

Requirements

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; equivalent experience considered.
8+ years of progressive IT leadership experience, including at least 3 years managing an IT team, ideally within a law firm or other professional services environment.
Demonstrated success building relationships and credibility with attorneys, partners, or other senior professionals in a client-service organization.
Proven experience managing an IT budget of comparable scope, including vendor negotiation and contract management.
Strong knowledge of law firm technology systems (document management, practice management, e-billing, e-discovery) or a comparable regulated, client-facing industry.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.

Nice To Haves

Experience in a law firm or other professional services firm of similar size.
Relevant certifications such as PMP, ITIL, or a security credential (e.g., CISSP, CISM).
Experience leading firm-wide technology change initiatives (e.g., cloud migration, DMS implementation).

Responsibilities

Serve as a trusted advisor to partners, practice group leaders, and administrative staff, building strong working relationships across the firm to understand business needs and translate them into technology solutions.
Lead, mentor, and develop the IT team, fostering a culture of accountability, responsiveness, and continuous improvement.
Act as a visible, approachable point of contact for technology matters; regularly meet with attorneys and department heads to gather feedback and anticipate needs.
Partner closely with the CIO, Executive Committee, and other firm leadership to align IT strategy with overall firm strategy and growth plans.
Champion change management efforts, communicating the rationale and benefits of new systems or processes in ways that drive adoption across all levels of the firm.
Represent IT effectively in firm-wide meetings and committees, building credibility and influence outside the IT department.
Develop, manage, and monitor the annual IT operating and capital spending plans, ensuring spend is aligned with firm priorities and delivers measurable value.
Analyze and report on IT spending trends, identifying cost-saving opportunities without compromising service quality or security.
Negotiate contracts and manage relationships with software vendors, hardware suppliers, and outsourced service providers to ensure favorable terms and accountability for performance.
Build and present business cases (ROI, total cost of ownership) for major technology investments to firm leadership.
Track and forecast departmental expenses, providing regular financial reporting to the CIO and Executive Committee.
Evaluate build-vs-buy and cloud-vs-on-premise decisions through a financial and risk lens.
Oversee day-to-day IT operations, including network infrastructure, help desk/support services, applications, and telecommunications.
Direct the selection, implementation, and maintenance of legal-specific systems, including document management, practice management, e-discovery, and time/billing platforms.
Develop and execute a multi-year technology roadmap that supports attorney productivity, client service, and firm growth.
Own business continuity and disaster recovery planning to protect firm and client data.
Maintain and continuously improve the firm's cybersecurity posture, including data privacy practices required to protect confidential client information.
Ensure IT policies, procedures, and controls comply with client security requirements, outside counsel guidelines, and applicable regulations.
Oversee vendor security assessments and manage the firm's response to client security audits and questionnaires.
Perform other related duties as assigned.