DIRECTOR OF INFORMATION TECHNOLOGY

Mary Cariola Center•City of Rochester, NY

9h•$84,000 - $126,000•Onsite

About The Position

The Director of Information Technology will be responsible for developing and implementing an IT strategy that supports the organization’s mission and strategic plan. This role involves partnering with school leadership, instructional staff, Community Services, and administration to integrate technology, leading digital transformation efforts, and overseeing all IT operations and infrastructure. The Director will also function as the Agency’s Information Security Officer, ensuring cybersecurity, compliance, and data privacy. Additionally, this position involves leading and mentoring the IT team, managing the IT budget and vendor relationships, and overseeing IT projects and change management.

Requirements

A bachelor’s degree in computer science or related field required
Good communication and writing skills are essential
Cloud platforms (Microsoft 365, Azure, other HRIS / Accounting systems)
K–12 systems (Student Information Systems, Learning Management Systems)
Network infrastructure, wireless environments, and endpoint management
Cybersecurity best practices and frameworks
Data systems, reporting tools, and integrations
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Ability to write speeches and articles for publication that conform to prescribed style and format
Ability to effectively present information to top management, public groups, and/or boards of directors

Nice To Haves

10+ years of technical experience and managerial background preferred

Responsibilities

Develop and implement an IT strategy that supports the organization’s mission and strategic plan
Partner with school leadership, instructional staff, Community Services, and administration to integrate technology
Lead digital transformation efforts, including classroom technology initiatives and blended/online learning tools
Inform COO of Technology needs ongoing to maintain integrity of systems
Coordinate Special Projects assigned by the COO or CEO
Oversee all IT systems including networks, devices, cloud platforms, and classroom technologies
Ensure dependable, secure, and scalable infrastructure across schools, residences, and administrative offices
Manage device lifecycle programs (student/staff devices, 1:1 initiatives, etc.)
Oversee help desk and end-user support services
Manage and maintain telecommunications including VoIP technology
Functions as the Agency’s Information Security Officer
Develop and enforce specific cybersecurity policies aligned with OPWDD and K–12 requirements (e.g., FERPA, HIPAA)
Ensure protection of student, resident, and employee data and compliance with privacy regulations including Policies and Procedures
Lead incident response, disaster recovery, and business continuity planning and policies
Lead and mentor IT technology employees
Foster a service-oriented, collaborative IT culture
Provide professional development opportunities for employees on technology use
Directly supervises the IT Team and outside IT contractors
Ensures the IT team provides high quality, responsive support utilizing software tools to assist with tracking and prioritization of needs and projects
Develops knowledge building and self-help, skill-building opportunities for employees
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsible for interviewing, hiring, and training IT department employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Sensitive to the cultural diversity of others
Develop and manage the IT budget with a focus on cost-effectiveness and grant funding
Manage vendor relationships, contracts, and service providers
Identify and pursue funding opportunities (grants, E-Rate, etc.)
Oversee IT projects such as system implementations, upgrades, and integration efforts
Ensure projects align with organizational calendars and minimize disruption
Promote structured change management practices