Director of Information Systems

Pennant Services • Eagle, TN

22h • Hybrid

About The Position

Under the direction of the VP of Information Systems, the Director of Information Systems will play a key role in the growth and development of Cornerstone. The posting identifies the position as hybrid and gives a location of TN, while also stating that it is based in the Eagle, Idaho Service Center and requires travel to Cornerstone operations across the Western United States.

The Director will build and develop an information systems team focused on home health and hospice, manage the organization’s electronic medical records and other IS solutions, improve outcomes and user experience, and oversee IS spending. The role is also responsible for maintaining compliance with regulations involving data security and protected health information, communicating IS strategies and risks to varied audiences, and developing solutions for new acquisitions.

The position includes responding to and escalating technical support needs, troubleshooting devices and network connectivity, helping users access email and data through Citrix, and supporting clinical and financial applications. Duties may include other job-related tasks beyond those listed.

Requirements

• Four or more years of demonstrated expertise as an IS leader.
• Outstanding technical skills.
• Excellent problem-solving skills.
• Demonstrated leadership, team management, and interpersonal skills.
• Proven ability to motivate change and galvanize action by synthesizing and interpreting IS and operational data.
• Ability and commitment to balance multiple projects and meet deadlines.
• Excellent written and oral communication skills.
• Experience leading major IT projects.
• Willingness to balance the existing system while challenging the status quo.
• Ability to excel in a service-oriented environment.
• Positive attitude and desire to comply with Cornerstone culture and core values.

Nice To Haves

• Experience meeting the IS needs of a mobile workforce; home health and hospice industry experience, particularly with HomeCare Homebase, will be strongly considered.

Responsibilities

• Recruit and develop a home health and hospice-focused IS team consistent with ESI’s field-driven model.
• Manage Cornerstone’s relationship with HomeCare Homebase and other IS solution providers.
• Improve IS outcomes and user experience by proactively reviewing and managing IS spending.
• Ensure Cornerstone agencies comply with state and federal requirements governing data security and protected health information.
• Communicate IS priorities and strategies, data security issues, spending, performance drivers, opportunities, and risks to varied audiences.
• Refine and develop IS solutions and strategies for new acquisitions across the Western United States.
• Respond to email and personnel requests for technical support, including handling complex issues escalated by team members.
• Troubleshoot remote desktops, laptops, printers, and network connectivity.
• Assist users with accessing email and data through a Citrix environment.
• Ensure the functioning of clinical and financial applications, including HomeCare Homebase, ADP Enterprise, Workday, and Great Plains.
• Travel to Cornerstone operations across the Western United States.

Benefits

• Full benefits package, including medical, dental, vision, and 401(k) with match.
• Paid time off and holiday pay.
• Professional development.
• Work-life balance emphasis.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed