DIRECTOR OF HUMAN SERVICES Tacoma

Korean Women's Association•Lakewood, WA

9d•$110,000 - $125,000•Onsite

About The Position

Join the Korean Women's Association as the Director of Human Services in Tacoma, WA, where you’ll lead innovative and impactful initiatives that directly enhance the lives of immigrant, refugee, and older adult communities. This dynamic position allows for senior leadership engagement in program growth and strategy, driving operational excellence in culturally responsive services within our public and privately funded programs. As a pivotal member of our management team, you will have the opportunity to implement strategic planning while fostering continuous quality improvement (CQI) and mentorship among staff. Working onsite provides a collaborative environment that thrives on cross-functional collaboration and stakeholder engagement. The competitive annual salary for this exciting role ranges from $110,000 to $125,000. Apply at www.kwacares.org/careers You can enjoy great benefits such as Medical/Vision/Dental/Life Insurance, Paid Time off, 11 Paid Holidays, and 401 (k) after 1 year. This is your chance to make a meaningful difference in the community while advancing your career in nonprofit leadership.

Requirements

Bachelor’s degree required in public administration, human services, social work, public health, business, or a related field.
Minimum of 8 years of progressive leadership experience in human services, public sector, or complex nonprofit environments.
Demonstrated experience overseeing multiple programs and funding streams concurrently.
Proven success managing government contracts, grants, compliance, and audits.
Experience leading culturally and linguistically diverse teams and serving diverse communities.
Experience working with immigrant, refugee, and limited-English-proficiency communities.
Experience partnering with foundations, county, state, and federal agencies.
Strong executive engagement skills necessary to prepare clear, data-informed reports and presentations for the Board of Directors, translating complex issues into actionable insights for decision-making.

Nice To Haves

Master’s degree preferred.
Bilingual or multilingual capabilities strongly preferred but not required.

Responsibilities

Ensuring programmatic quality, regulatory compliance, and fiscal accountability across both established and emerging service areas.
Shaping KWA’s future service model, moving beyond legacy program administration to create an integrated, accountable, and future-ready framework that promotes growth and innovation.
Providing strategic leadership in program expansion, redesign, and integration, while ensuring that services are culturally responsive and grounded in equity.
Overseeing compliance with all regulatory requirements and leading proactive risk management strategies to prepare for audits and monitoring visits.
Ensuring fiscal stewardship to sustain and diversify funding sources.
Fostering a high-performance, trauma-informed workforce.
Representing KWA in external relations and influencing local policy discussions.
Driving long-term community impact and enhancing well-being for immigrant and underserved populations.
Leading programs through growth and restructuring.
Building and maintaining strategic partnerships that expand service reach, funding, and impact.
Representing KWA in coalitions, advisory bodies, and regional planning efforts.
Serving as a senior advisor to the Executive Director on human and community services strategy, risk management, and growth opportunities.
Preparing clear, data-informed reports and presentations for the Board of Directors and board committees.
Translating complex programmatic, regulatory, and funding issues into actionable insights for executive and board-level decision-making.