Director of Human Services

Pierce County • Tacoma, WA

3d • Onsite

About The Position

Pierce County is looking for a dedicated Director of Human Services who has/is: Deep knowledge of front-line, high-touch, social services work and a comprehensive understanding of the vital human services programs and regional services system supporting veterans, homelessness and housing, aging and disabilities, early childhood, developmental disabilities, and community action programs. Skilled in leading teams, social service contracting, grants, budgeting and making sound, independent decisions on complex issues through clear, transparent, and honest communication. Demonstrated experience navigating relationships with diverse community partners, including public and non-profit organizations and ability to maintain strong working relationships with inter-agencies and key stakeholders in all aspects of program delivery. Devoted to ensuring all of Pierce County has access to and a voice in community-based services that are tailored to the needs of the community. Our strategic leader will focus on: Continuous improvement for themselves and their organizations Fostering a growth mindset and life-long learning Data-driven decision-making Consideration for customer perspectives and impacts Collaboration across large, diverse work environments Ensuring equity and inclusion in all facets of work Policy and guideline development; turning ideas into action Championing the streamlining processes to create positive change. Mission and Vision: Pierce County Human Services (PCHS) strives to ensure all of Pierce County has access to and a voice in community-based services that are tailored to the needs of the community. Comprehensive Support: As the county’s primary human services provider, the department partners with nearly 170 agencies and manages more than 400 contracts to create a coordinated regional support network. Programs and Services: We offer essential services, including support for veterans, aging and disability resources, housing and homelessness prevention, early childhood programs, behavioral health coordination, and transportation options for areas with limited access. Commitment to Equity: We work to remove barriers that prevent people from getting the help they need. The department focuses on responsive service delivery, a workforce that reflects our community, and partnerships that support broad access for all residents.

Requirements

• Bachelor’s Degree in business, public administration, or in a field directly related to community services and human services
• Senior-level experience leading a human services, community services, or comparable public sector organization, with responsibility for program development and service delivery, strategic planning, and supervision of managers and staff
• Senior-level experience contract compliance experience including managing complex budgets, grants, procurements and contracts, including fiscal oversight, regulatory compliance, reporting, and accountability to funding and governing bodies
• Demonstrated experience advising elected officials or senior executives, and building effective partnerships with governmental, nonprofit, and community organizations
• Six (6) years of responsible leadership and supervision experience
• Must meet travel requirements, which may include out of state travel or other off-site locations for meetings
• Authorize and successfully complete a background check prior to employment
• Work a flexible schedule, which may include responding to emergencies and taking calls outside of regular office hours, evenings, weekends, and holidays if needed

Nice To Haves

• Master's degree in business, public administration or in a field directly related to community services and human services

Responsibilities

• Leading teams
• Social service contracting
• Grants management
• Budgeting
• Making sound, independent decisions on complex issues
• Navigating relationships with diverse community partners
• Maintaining strong working relationships with inter-agencies and key stakeholders
• Ensuring all of Pierce County has access to and a voice in community-based services
• Continuous improvement for themselves and their organizations
• Fostering a growth mindset and life-long learning
• Data-driven decision-making
• Consideration for customer perspectives and impacts
• Collaboration across large, diverse work environments
• Ensuring equity and inclusion in all facets of work
• Policy and guideline development; turning ideas into action
• Championing the streamlining processes to create positive change
• Managing complex budgets, grants, procurements and contracts
• Fiscal oversight
• Regulatory compliance
• Reporting and accountability to funding and governing bodies
• Advising elected officials or senior executives
• Building effective partnerships with governmental, nonprofit, and community organizations
• Leadership and supervision

What This Job Offers

• Job Type: Full-time
• Career Level: Director