Director of Human Resources

Pyramid Global Hospitality•Fort Wayne, IN

57d•Onsite

About The Position

Pyramid Global Hospitality is seeking a dynamic, engaging, and culture-driven Director of Human Resources to lead and cultivate a “Be the Difference” culture at The Bradley in Fort Wayne, Indiana. This position serves as the human resources business partner to the General Manager, focusing on driving service excellence through the development of culture, recruitment and retention, talent management, and coaching and counseling for the property. Pyramid Global Hospitality emphasizes a People First culture, fostering diversity, growth, development, and wellbeing, with a commitment to employee development, benefits, and building meaningful relationships. The company operates over 230 properties worldwide and offers a supportive and collaborative work environment.

Requirements

College degree preferred, and/or equivalent work experience.
Five years of Human Resources experience required, preferably in the hospitality or similar industry.
SPHR or PHR preferred.
Knowledge of governmental employment laws.
Excellent computer proficiency needed.
Knowledge of hotel operations, including security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to convey information and ideas clearly, both oral and written.
Ability to evaluate and select among alternative courses of action quickly and accurately.
Ability to be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
An effective listener, understanding and clarifying concerns and issues raised by team members.

Responsibilities

Partner with the General Manager and Executive Committee members as the leader of culture.
Lead the hotel’s talent & culture strategy including all areas of the employee experience.
Manage selection processes and onboarding, ensuring the employment experience is in alignment with hotel culture.
Create strategic plan around seasonal and year-round staffing needs.
Coordinate job postings utilizing applicant tracking system.
Ensure the selection and interviewing process is within guidelines set by the EEOC.
Coordinate recruitment for management candidates.
Coordinate local annual benefits enrollment, billing/reconciliations, and ongoing team member questions and needs.
Manage internal communication for employees, including bulletin boards, email, and social media.
Work with leaders to manage performance feedback and talent management.
Facilitate training and on-boarding, ensuring completion and compliance.
Partner with hotel leadership to develop and manage employee recognition programs.
Administer employee engagement surveys, facilitate action plan development and follow-up for ongoing improvement of the overall team member experience.
Maintain compliance with federal and state labor law, including EEO, wage & hour, and regulatory agencies.
Develop the wage and salary program, ensuring wages are competitive to other hotels in the area.
Maintain and update necessary employee files for new hires and terminations.
Ensure that all employee changes are processed timely in HCM platform.
Conduct management training and advise management of labor law issues.
Ensure management is compliance with all current state and federal labor laws.
Monitor Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.
Establish “Open Door Policy” with employees to ensure the atmosphere is one of management involvement.