Director of Human Resources - Restoration/Construction

Kustom US Inc•Longwood, FL

3d•Onsite

About The Position

At Kustom, we bring order to chaos after disaster strikes - restoring property, stability, and peace of mind for businesses and families across the country. As Director of Human Resources, you will help shape and lead the people strategies, employee experience, and HR operations that support our teams nationwide. This is an onsite leadership role based in our corporate office, requiring a strong in-person presence and close partnership with leaders and teams across the business.

Requirements

8-10+ years of progressive HR experience across employee relations, compliance, HR operations, performance management, and leadership support
3-5+ years of HR leadership experience managing teams, partnering with senior leaders, and driving cross-functional initiatives
Experience supporting fast-paced, multi-state operational environments with evolving business needs
Deep knowledge of multi-state employment law compliance, workplace investigations, corrective action, leave administration, and organizational risk management
Experience advising leaders through sensitive employee matters with sound judgment, consistency, and professionalism
Experience improving HR processes, systems, reporting, workflows, and operational efficiency
The ability to balance strategic thinking with hands-on execution while driving accountability and scalable people practices
Strong organizational, communication, coaching, and relationship-building skills

Nice To Haves

California and Washington employment law experience preferred
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred
Experience supporting onboarding, training, leadership development, and employee growth initiatives

Responsibilities

Partnering with leaders to align HR priorities with business goals and operational needs
Leading and developing the HR team while driving accountability, responsiveness, and service excellence
Improving HR processes, systems, reporting, and workflows to strengthen efficiency, scalability, and compliance
Supporting organizational growth, workforce planning, restructures, acquisitions, and change initiatives
Enhancing onboarding, learning, and employee development programs across the organization
Supporting manager effectiveness through coaching, communication, and performance management guidance
Identifying opportunities to improve engagement, retention, accountability, and the overall employee experience
Leading employee relations strategy, investigations, corrective action, and complex workplace matters
Ensuring compliance with federal, state, and local employment laws across a multi-state environment
Overseeing leave administration, accommodations, and return-to-work processes
Supporting policy development, risk mitigation, and consistent HR practices across the organization