Director of Human Resources

PENN Entertainment•Perryville, MD

1d•Onsite

About The Position

Responsible for the strategic human resource planning to provide the Company with the best people talent available and to position the Company as the employer of choice by being aware of policies, practices, and trends within the gaming and racing industries. Responsible for hiring of all team members (approximately 1200) for the successful opening of the casino, training, employee relations, employee engagement, succession planning, compensation planning, retention strategies, benefit and HR administration. Participate in the development of the property's strategic logics to include plans and programs as a strategic partner but particularly from the perspective of the impact on people. Evaluate and advise on the impact of long range planning of new programs/strategies and regulatory action as those items impact the attraction, motivation, development and retention of the people resources of the property. Develop staffing strategies and implementation plans and programs to identify talent within and outside the property for positions of responsibility. Identify appropriate and effective external sources for candidates for all levels within the Company. Develop programs to allow the property to embrace applicants and employees of all ethnicity/backgrounds and to permit the full development and performance of all employees. Establish credibility throughout the property with management and the employees in order to be an effective listener and problem solver of people issues. Develop appropriate policies and programs for effective management of the people resources of the property. Included in this area but not limited only to the following would be programs for employee relations, affirmative action, sexual harassment, employee complaints, external education and career development. Maintain knowledge of HR policies, programs, laws and issues. Provide technical advice and knowledge to others within the human resources discipline. Manage the budget and other financial measures of the Human Resources Department. Continue improving the programs, policies, practices and processes associated with meeting the strategic logics and operational people issues of the organization. Evaluation of the human resource department structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth with emphasis on opportunities (where possible) for individuals. Accomplishes all tasks as appropriately assigned or requested by the property General Manager. Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.

Requirements

Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university is preferred
Ten years of progressive experience in human resources
At least three years experience at a senior/executive level
Experience in recruitment, training, benefit administration, compensation, and employee/labor relations
Proficient in Microsoft applications (Excel, Access, Word)
Prior experience in high volume recruiting
Experience developing and leading HR teams with a business partner model
Prior experience with property/company openings
Experience working in a union environment and taken part in negotiations with the union
Strong analytical skills, accounting and good understanding human resources
Ability to research and gather data from internet and other sources, compile information, and prepare reports
Ability to create, compose, and edit written materials
Extensive knowledge of principles, theories, and practice of human resources management
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Nice To Haves

PHR or SPHR professional designation preferred
Master’s degree in human resources, business or related field from an accredited four-year college or university
Prior experience in the gaming industry

Responsibilities

Strategic human resource planning
Hiring of all team members (approximately 1200) for the successful opening of the casino
Training
Employee relations
Employee engagement
Succession planning
Compensation planning
Retention strategies
Benefit and HR administration
Participate in the development of the property's strategic logics
Evaluate and advise on the impact of long range planning of new programs/strategies and regulatory action
Develop staffing strategies and implementation plans and programs
Identify appropriate and effective external sources for candidates
Develop programs to embrace applicants and employees of all ethnicity/backgrounds
Establish credibility throughout the property with management and the employees
Develop appropriate policies and programs for effective management of people resources
Maintain knowledge of HR policies, programs, laws and issues
Provide technical advice and knowledge to others within the human resources discipline
Manage the budget and other financial measures of the Human Resources Department
Continue improving the programs, policies, practices and processes
Evaluation of the human resource department structure and team plan
Accomplishes all tasks as appropriately assigned or requested by the property General Manager