Director of Human Resources

Marriott•Los Angeles, CA
•$145,000 - $184,000

About The Position

The Director of Human Resources reports directly to the property General Manager, with a dotted-line functional reporting relationship to the Regional Senior Director of Human Resources, and serves as an integral member of the property executive committee. The role provides human resources generalist knowledge and expertise for a designated property and is accountable for talent acquisition, succession and workforce planning, performance management, and employee development. The Director uses technology efficiently and coaches and develops others to help influence and execute business objectives. The role generally works with considerable independence, developing processes aligned with broader business objectives, and uses a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success. The Director leads the property’s HR strategy and execution, including talent management, recruitment and staffing, employee compensation strategy, and development of property HR staff. The position supervises on-property HR staff and, where appropriate, market-based HR Specialist resources.

Requirements

  • A two-year degree from an accredited university in Human Resources, Business Administration, or a related major, plus four years of experience in human resources, management operations, or a related professional area; OR a four-year bachelor’s degree in Human Resources, Business Administration, or a related major, plus two years of experience in human resources, management operations, or a related professional area.

Responsibilities

  • Execute and follow up on engagement survey-related activities.
  • Build talent management ranks in support of property and regional diversity strategy.
  • Translate business priorities into property HR strategies, plans, and actions; implement and sustain HR initiatives at the property.
  • Coordinate the property human capital review process and lead succession planning activities on property and in the market as appropriate.
  • Assess the property leadership pipeline through the human capital review process and assist with follow-up.
  • Use proactive approaches to influence performance outcomes and control costs.
  • Monitor property managers’ and employees’ effective use of myHR.
  • Lead and participate in succession management and workforce planning.
  • Serve as a key change manager for initiatives with high employee impact.
  • Attend owner meetings as a property executive committee member and provide context for HR results, including retention statistics, critical open positions, employee satisfaction, and training initiatives and results; demonstrate understanding of owner priorities.
  • Supervise on-property HR staff and, where appropriate, market-based HR Specialist resources.
  • Analyze open positions to balance development of existing talent with business needs.
  • Coach and facilitate the selection and interviewing process.
  • Identify opportunities to improve work processes and staffing optimization.
  • Make staffing decisions to manage the property’s talent cadre and pipeline.
  • Develop staffing strategy with hiring managers, including hiring practices, and consult on compensation and benefits.
  • Monitor sourcing processes and staffing outcomes.
  • Ensure managers are competent in assessing and evaluating hourly staff.
  • Stay current on internal and external compensation and work competitive environments.
  • Lead planning of the hourly employee total compensation strategy.
  • Promote communication and proper use of total compensation systems, tools, programs, and policies.
  • Participate in quarterly internal equity analysis, review internal equity reports, and surface issues needing resolution.
  • Create and implement total compensation management packages and offers, particularly recognition and incentive programs aligned with property priorities.
  • Ensure property HR staff complete the duties and responsibilities outlined in applicable job descriptions.
  • Ensure property HR staff are trained in employee-related HR information so they can respond appropriately to employees.
  • Serve as a resource to property HR staff on employee relations questions and issues.
  • Continually reinforce positive employee relations concepts.
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