Director of Human Resources

Pyramid Global Hospitality•Chicago, IL

15h

About The Position

Pyramid Global Hospitality is hiring a dynamic, engaging, culture-driven Director of Human Resources to lead and cultivate a “Be the Difference” culture at the University of Chicago’s Rubenstein Forum and Quadrangle Club. The position serves as the human resources business partner to the General Manager, driving service excellence through culture development, recruitment and retention, talent management, and coaching and counseling. The Director leads the property’s talent and culture strategy across the employee experience. This includes recruitment and onboarding, staffing plans, benefits administration, internal communications, employee engagement and recognition, performance and talent management, training, employment-law compliance, wage and salary programs, employee records and HR platform changes, workers’ compensation, and advising management on labor-law matters. The role also promotes an open-door environment and supports ongoing improvement of the team-member experience. The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus. It hosts talks, workshops, conferences, special events, and meetings, and has a sustainable design target of LEED Gold.

Requirements

Five years of human resources experience.
Knowledge of governmental employment laws.
Excellent computer proficiency.
Knowledge of hotel operations, including security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to convey information and ideas clearly, both orally and in writing.
Ability to evaluate and select among alternative courses of action quickly and accurately.
Effectiveness in handling workplace problems, including anticipating, preventing, identifying, and solving problems.
Ability to listen effectively, understand concerns, and clarify issues raised by team members.

Nice To Haves

College degree or equivalent work experience.
Human resources experience in the hospitality or a similar industry.
SPHR or PHR certification.

Responsibilities

Partner with the General Manager and Executive Committee members as the leader of culture.
Lead the hotel’s talent and culture strategy, including all areas of the employee experience.
Manage selection processes and onboarding to align the employment experience with hotel culture.
Create strategic plans for seasonal and year-round staffing needs.
Coordinate job postings using the applicant tracking system.
Ensure selection and interviewing processes follow EEOC guidelines.
Coordinate recruitment for management candidates.
Coordinate local annual benefits enrollment, billing and reconciliations, and ongoing team-member questions and needs.
Manage internal employee communications, including bulletin boards, email, and social media.
Work with leaders to manage performance feedback and talent management.
Facilitate training and onboarding and ensure completion and compliance.
Partner with hotel leadership to develop and manage employee recognition programs.
Administer employee engagement surveys, facilitate action-plan development, and follow up to improve the team-member experience.
Maintain compliance with federal and state labor laws, including EEO, wage and hour requirements, and regulatory agencies.
Develop the wage and salary program and ensure wages are competitive with other hotels in the area.
Maintain and update employee files for new hires and terminations.
Ensure employee changes are processed promptly in the HCM platform.
Conduct management training and advise management on labor-law issues.
Ensure management complies with current state and federal labor laws.
Monitor workers’ compensation programs and ensure claims and reports are submitted promptly.
Establish an open-door policy to support management involvement and employee access.