Director of Human Resources - DoubleTree Hotel Charlottesville, Charlottesville VA

Hotel Equities Group, LLC•Charlottesville, VA

14d•Onsite

About The Position

The Director of Human Resources plans, develops, coordinates, and directs the hotel’s Human Resources function to attract, retain, develop, and cost-effectively motivate employees. The role ensures compliance with franchise policies and procedures and applicable federal, state, and local laws, while limiting liability and promoting a safe, fair, and positive work environment. The position is responsible for short- and long-term planning and daily Human Resources operations, develops and recommends hotel Human Resources objectives, and participates in total hotel management as a member of the Hotel Executive Committee. The Director oversees recruitment, employee relations, training, compensation, benefits, records, reporting, budgets, and related payroll and billing functions. The role advises and trains managers, supports team members with workplace issues, coordinates reviews and compliance audits, and oversees recognition and safety-related initiatives. It may also participate in the manager PM duty program if assigned. The position requires occasional standing, walking, sitting, handling objects or tools, reaching, climbing stairs, speaking, and hearing, as well as occasionally lifting or moving office products and supplies weighing up to 20 pounds. Long hours and weekend work may be required. Some local and U.S. travel is required. PPE must be used for duties with potential health or safety risks. The routine role involves no exposure to blood, body fluid, or tissue, though exposure or potential exposure may occur. Team members must maintain a neat, clean, and well-groomed appearance.

Requirements

Three to four years of experience in Human Resources or benefit management.
Ability to coach team members and management objectively through complex, difficult, and emotional issues.
Ability to recommend effective resolutions using judgment consistent with standards, policies, procedures, regulations, and applicable laws.
Ability to organize and prioritize work, plan effectively, and manage multiple complex projects under pressure and to deadlines.
Excellent communication and organizational skills.
Project management, team management, and leadership skills, including the ability to work effectively with associates.
Ability to interpret financial reports presented in written, oral, or diagram form.
Ability to communicate positively and effectively in English, orally and in writing, including preparing complex written reports.
Positive interpersonal skills and focused attention to guest needs and varied business contacts.
Strong analytical skills and knowledge of benefit plan designs, including the ability to evaluate proposals and RFPs.
Ability to research and analyze different types of data and information and make effective judgments.
Knowledge of applicable federal and state regulations and compliance requirements affecting benefits, including ERISA, COBRA, FMLA, ADA, Section 125, Workers’ Compensation, Medicare, and Social Security.
Basic mathematical skills and the ability to use a calculator for moderately complex calculations.
Coordination skills for determining the time, place, and sequence of operations or actions.
Computer proficiency and technical aptitude with MS Word, Excel, PowerPoint, Access, HRIS, and payroll functionality.
Occasionally lift or move office products and supplies weighing up to 20 pounds.
Maintain a neat, clean, and well-groomed appearance.

Nice To Haves

Bachelor’s degree in Human Resources Management or a related field is preferred but not required.
Background in employment law and other government compliance regulations is preferred.

Responsibilities

Plan and manage recruitment, interviewing, hiring, and orientation to maintain qualified staffing levels in compliance with company procedures and applicable laws.
Maintain community relationships and referral agency connections to position the hotel as a preferred employer and support applicant flow.
Counsel and train managers on employee relations, resolve grievances, conduct management exit interviews, review exit interview trends, and implement programs to support retention.
Ensure compliance with corporate policies and procedures and applicable federal, state, and local laws across Human Resources functions.
Supervise hotel Human Resources operations, including hiring, training, development, coaching, performance and salary reviews, problem resolution, discipline, and termination.
Prepare budgets for employee relations, training, recruitment advertising, and Human Resources staff wages and benefits; manage expenses and produce three-period forecasts for expenses and wages.
Analyze premium-hours trends and adjust staffing guidelines to maximize productivity and manage labor costs within budgeted targets.
Survey, recommend, implement, and manage hourly wage programs and administer management salary programs in compliance with corporate policies and applicable laws.
Survey, implement, communicate, and administer benefit programs; propose enhancements for approval.
Assess training needs and plan, implement, and coordinate management, hourly, supervisory, and company core training programs.
Maintain employee records, files, and Human Resources office systems; compile and analyze corporate and property reports.
Administer employee relations activities consistently and promptly, and notify the GM, CHR, or VP of potential liability while recommending preventive action.
Coordinate performance reviews, I-9 audits, team member file reviews, and implementation of applicable new programs.
Maintain records of benefit participation, personnel transactions, and team member statistics for government reporting; update personnel files for payroll and other uses.
Assist team members and managers with employee relations issues and interpret hotel policies and benefit programs.
Administer benefits including insurance, pension plans, vacation, sick leave, leaves of absence, and team member assistance.
Plan and organize team member activities that promote a positive workplace environment.
Coordinate management training in interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment.
Coordinate open enrollment and educational meetings about new or updated health insurance plans.
Assist with unemployment hearings when called upon.
Oversee the Team Member Recognition Program and consult with the Team Member Safety Committee.
Oversee related billing, payroll, and Human Resources functions to ensure accounting accuracy and integrity.
Perform duties in a timely and efficient manner in accordance with company policies and procedures.
Participate in the manager PM duty program if assigned.
Perform other duties as assigned; duties and responsibilities may change with or without notice.