Director of Human Resources

Cincinnati Zoo & Botanical Garden•Cincinnati, OH

7h•Onsite

About The Position

The Director of Human Resources serves as the Zoo’s senior people strategist, partnering with the leadership team to strengthen the organizational health, employee experience, and leadership practices that enable the Cincinnati Zoo & Botanical Garden to fulfill its vision and mission. This role connects people strategy to the Zoo’s work by building inclusive, high-trust systems for talent attraction and management (hiring, onboarding, talent development) total rewards and well-being, and organizational excellence (employee engagement, labor and employee relations, and HR operations.) Leading the HR team, the Director ensures that policies, programs, and everyday management practices reinforce the core values, support a healthy culture, and advance the Zoo’s long-term impact for wildlife, guests, employees, and the communities served by the Zoo.

Requirements

A Bachelor’s degree in a related field
A minimum of 10 years of experience in a senior management position with similar responsibilities, or a history of progressive management experience in Human Resources
HR certification (SPHR, SHRM-SCP)
Must possess and demonstrate a broad HR knowledge base including employment/staffing, benefits & compensation, organizational planning, employee/labor relations and talent development.
Demonstrated high emotional intelligence to help manage conflict, promote equity and inclusion, and develop talent
Demonstrated commitment to culturally inclusive practices
Demonstrate visionary leadership concepts and be able to communicate and/or execute those concepts to the leadership team and the organization
Excellent communication & analytical skills
Demonstrated alignment to the Core Values and Mission of the Cincinnati Zoo & Botanical Garden
Ability to effectively communicate with all staff levels, Board, senior and middle management, union, staff, donors and volunteers
Demonstrated knowledge of regulatory requirements (e.g., ACA, FLSA, FMLA, EEO/AA, ADEA) and ability to translate/interpret laws, rules, regulations and practices to convey an appropriate course of action
Proficiency with Microsoft Office products
Requires a valid driver’s license with an insurable driving record.

Nice To Haves

Labor relations experience a plus
Equivalent combinations of education and experience sufficient to successfully perform the essential duties of the job will be considered

Responsibilities

Oversee the Zoo’s Talent Attraction strategy
Ensure recruitment & onboarding processes are engaging & consistent across the organization
Develop broad recruitment strategies to meet evolving talent needs and strategic goals
Track, analyze & share relevant metrics on applicants, interviews, hiring, turnover, promotions, etc.
Oversee and optimize the Zoo’s Talent Management strategy
Develop, manage and facilitate the on-going talent development efforts of the organization
Identify and implement training to meet various professional development goals across the organization; Identify appropriate sources to meet training needs
Oversee the development of learning pathways and opportunities for employees at all levels of the organization
Manage the performance evaluation process for the organization. Ensure that the process and supporting products are flexible and continually updated to align with strategic organizational goals
Consult with managers on effective strategies to enhance individual & team performance
Oversee the Zoo’s suite of Total Rewards & Total Well-Being programs
Develop and implement holistic health & wellness strategies to support strategic goals and foster a culture of employee “Total Well-Being”
Select and manage benefit plans (health & retirement) & vendor relationships (insurance brokers, benefits carriers and administrators) to control costs and maintain competitive benefits
Develop, implement and manage the organization’s Total Rewards strategy to ensure pay equity and support talent strategies to attract, develop and retain top talent
Performs benchmarking salary surveys, recommends adjustments to pay ranges and consults with management team on compensation issues in respective areas, to ensure pay equity across the Zoo
Oversee and Support a Culture of Employee Engagement and Organizational Excellence
Create & drive initiatives to measure and enhance organization culture and employee engagement, well-being and belonging
Drive, support and enhance cultural inclusivity in line with organizational strategies
Empower the HR team to achieve strategic goals and deliverables and provide positive and proactive customer service to its customers
Represents management to the collective bargaining unit on contractual matters and serves as lead on joint labor/management committees.
Facilitates the positive resolution of labor/management issues.
Oversees employment-related investigations relating to unfair labor practices, performance, discipline and complaints of harassment, violence & discrimination