Director of Human Resources

Dutch • Washington, DC

18d • $150,000 - $180,000 • Remote

About The Position

Dutch Vet is transforming veterinary care by making expert treatment accessible anytime, anywhere. Our mission is simple: help every pet live their happiest, healthiest life by connecting pet parents with licensed veterinarians through seamless virtual visits. We’re the only veterinary telemedicine service that can diagnose, prescribe, and ship medications directly to customers in most states. For less than $100 per year, Dutch offers real relief and convenience for pets and their families. Backed by world-class investors including Forerunner Ventures, Eclipse Ventures, and Bling Capital, our team is made up of successful startup founders from companies including Hims, PlushCare, and Nasty Gal, with experience scaling businesses such as Tripadvisor, Walmart, and BARK. Featured in TechCrunch, Forbes, Wired, and Axios, Dutch is setting the standard for quality, accessibility, and compassion in pet care.

Requirements

• 8+ years of progressive experience in human resources, people operations, or organizational leadership
• 3+ years leading the HR or People function, ideally within a venture-backed, high-growth, or rapidly changing company
• Experience supporting a distributed, multistate workforce
• Demonstrated ability to operate as both a strategic executive partner and a hands-on HR leader
• Excellent judgment, discretion, emotional intelligence, and the ability to maintain confidentiality
• Direct and compassionate communication style, including the ability to deliver difficult messages clearly
• Strong analytical orientation and comfort using data to evaluate organizational performance and make decisions
• Ability to balance employee experience with the needs, standards, and financial realities of the business
• Strong project-management skills and the ability to manage several complex priorities simultaneously
• Willingness to challenge assumptions, surface difficult issues, and recommend decisive action
• Comfort working in an entrepreneurial environment in which priorities evolve and leaders are expected to build rather than inherit mature systems
• Genuine enthusiasm for Dutch’s mission and the opportunity to improve access to veterinary care

Nice To Haves

• Experience in consumer healthcare, telehealth, pharmacy, veterinary care, subscription commerce, technology, or another regulated industry
• Experience selecting and administering HRIS, payroll, benefits, applicant-tracking, performance-management, and employee-engagement platforms

Responsibilities

• Own Dutch’s people strategy and HR operations across the entire employee lifecycle
• Serve as a strategic advisor to the CEO, executive team, and people managers on organizational design, workforce planning, performance, compensation, employee relations, and leadership development
• Develop compensation philosophies, salary bands, leveling frameworks, promotion criteria, equity practices, and incentive programs that are competitive, equitable, and aligned with company performance
• Design and lead Dutch’s performance-management process, including goal setting, employee feedback, performance reviews, promotions, development plans, and performance improvement
• Manage employee benefits, payroll partnerships, HR systems, policies, employment documentation, and other core people operations
• Partner with legal counsel when necessary on investigations, accommodations, leaves, terminations, policy decisions, and other employment matters
• Strengthen internal communication, employee recognition, team connection, and engagement across a distributed workforce

Benefits

• Competitive base compensation of $150,000–$180,000, plus equity and performance-based incentives.
• Health, dental, and vision insurance
• Flexible PTO
• Remote-first culture
• The chance to make a meaningful impact on pets and the people who love them
• The opportunity to help build one of the most important consumer healthcare companies in pet care

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed