Director of Human Resources

941 Management LLC•Lexington, KY

21d

About The Position

The Director of Human Resources leads all facets of the hotel’s Human Resources function, advocates for employees, and aligns talent practices with the hotel’s strategic direction. This people-focused leadership role champions the cultural pillars and helps create an engaging, positive, and safe workplace where employees feel recognized, valued, and supported. The role requires sound judgment, business acumen, the ability to interpret a P+L and understand business and marketing priorities, and the capacity to build trusted partnerships across departments while balancing strategic leadership with hands-on execution. The Director partners with the General Manager and Executive Committee on hotel goals, staffing, performance, service standards, and organizational planning. The role oversees recruiting, employee relations, compliance, benefits, performance management, employee development, training, communications, and related budgets. The position also maintains a visible presence across hotel departments and supports operations as needed.

Requirements

At least five years of progressive HR generalist experience in an upscale, people-focused environment.
Bachelor’s degree or at least seven years of progressive experience leading to director-level responsibilities.
Advanced knowledge of applicable state and federal employment laws.
Professional proficiency in spoken and written English.
Must be authorized to work in the United States.
Analytical, fact-based approach and confidence expressing a point of view without ego.
Ability to build rapport quickly and adapt communication and presentation styles for varied audiences.
Collaborative, curious approach with disciplined fact-finding and problem-solving.
Results-oriented approach and ability to influence others, set priorities, and translate strategy into action.
Ability to balance strategic leadership with hands-on execution.
Integrity, confidentiality, sound judgment, and appropriate discretion.

Nice To Haves

SHRM certification is preferred but not required.

Responsibilities

Champion the cultural pillars and foster an engaging, positive, and safe work environment.
Implement programs and practices that help employees feel recognized, valued, and supported, and address behaviors that negatively affect workplace culture.
Build and maintain a strong local talent pipeline, monitor market compensation, and oversee recruiting, background checks, and onboarding.
Ensure compliance with applicable city, state, and federal employment laws and prepare proactively for regulatory changes.
Serve as the primary resource for employee benefit plans and enrollment, explaining complex information clearly.
Lead people analytics, performance management, corrective action, employee development, training, and career progression initiatives.
Partner with the General Manager and Executive Committee on hotel goals, staffing levels, performance coaching, service standards, and organizational planning.
Develop and manage budgets for employee recognition, rewards, events, programs, and development.
Maintain a visible presence across departments by attending meetings and shift briefings and supporting hotel operations when needed.
Facilitate employee feedback through focus groups and other channels and help implement practical solutions.
Conduct confidential workplace investigations and coach leaders on employee relations and performance matters.
Use varied communication channels to keep employees informed with clear, meaningful, and brand-aligned messaging.
Take on additional responsibilities as business needs evolve.