Director of Human Resources

Pyramid Global Hospitality

13d•Onsite

About The Position

This position will serve as the human resources business partner to the General Manager with a focus on driving service excellence through development of culture, recruitment and retention, talent management and coaching and counseling for the property. The Director of Human Resources will lead and cultivate a “Be the Difference” culture. This role is a great opportunity to lead the people operations at a one-of-a-kind iconic and historic hotel.

Requirements

College degree preferred, and/or equivalent work experience.
Five years of Human Resources Director experience required in hotel/resort hospitality or similar industry.
SPHR or PHR preferred.
Knowledge of federal, governmental, and State of California employment laws.
Excellent computer proficiency needed.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Be able to convey information and ideas clearly, both oral and written.
Be able to evaluate and select among alternative courses of action quickly and accurately.
Be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
An effective listener, understanding and clarifying concerns and issues raised by team members.

Nice To Haves

SPHR or PHR preferred.

Responsibilities

Partner with the General Manager and Executive Committee members as the leader of culture.
Lead the resort’s talent & culture strategy including all areas of the employee experience.
Manage selection processes and onboarding, ensuring the employment experience is in alignment with hotel culture.
Create strategic plan around seasonal and year-round staffing needs.
Coordinates job postings utilizing applicant tracking system.
Ensures the selection and interviewing process is within guidelines set by the EEOC.
Coordinates recruitment for management candidates
Coordinate local annual benefits enrollment, billing/reconciliations, on-going team member questions and needs.
Internal communication management for employees to include bulletin boards, email, and social media.
World with leaders to manage the performance feedback and talent management.
Facilitates training and on-boarding ensuring completion and compliance.
Partner with resort leadership to develop and manage employee recognition programs
Partner with the General Manager and Executive Committee members as the leader of culture COVID response (compliance to internal health & safety SOPs, screenings, contact tracing maintenance, compliance with local health regulations.
Employee engagement surveys: administer surveys, facilitate action plan development and follow-up for on-going improvement of the overall team member experience.
Maintain compliance with federal and state labor law, including EEO, wage & hour, and regulatory agencies.
Develop the wage and salary program; ensuring wages are competitive to other hotels in the area.
Maintain and update necessary employee files for new hires and terminations.
Ensures that all employee changes are processed timely in HCM platform.
Conduct management training and advise management of labor law issues.
Ensure management is compliance with all current state and federal labor laws.
Monitor Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.
Establish “Open Door Policy” with employees to ensure the atmosphere is one of management involvement.