Director of Human Resources - North Carolina Division

Charles Lea Center•Wilmington, NC

2d•$70,000 - $75,000•Onsite

About The Position

Charles Lea Center is seeking an experienced Director of Human Resources to provide strategic leadership for all human resources functions across our North Carolina Division. In this key leadership role, you will partner with organizational leaders to foster a positive, inclusive, and mission-driven workplace culture while overseeing talent acquisition, employee relations, workforce planning, performance management, training and development, and regulatory compliance. Join us in building a thriving workforce that supports employee success, strengthens organizational performance, and makes a meaningful difference in the lives of the individuals and communities we serve.

Requirements

Bachelor’s degree in Human Resources or a related field required.
Minimum of 3 years of progressive HR experience, preferably in healthcare, government, or nonprofit environments.
Strong working knowledge of state-specific hiring standards, ADA, FMLA, and EEOC regulations.
Proficiency with HRIS platforms and the Microsoft Office Suite.

Nice To Haves

Knowledge of North Carolina employment law, federal labor standards, and payer or regulatory compliance requirements preferred.

Responsibilities

Provides senior-level human resources leadership for all North Carolina operations, supporting multiple sites, managers, and service models.
Partners with executive and divisional leadership on workforce strategy, staffing risks, organizational structure, and HR policy implications.
Leads HR planning, goal setting, and implementation of initiatives that support employee retention, leadership development, and organizational performance.
Represents North Carolina operations in HR-related audits, quality reviews, regulatory activities, and organizational planning efforts.
Oversees full-cycle recruitment to ensure timely, compliant hiring aligned with North Carolina staffing requirements.
Develops recruitment strategies, monitors hiring metrics, and adjusts approaches to meet operational demands.
Ensures onboarding, credentialing, and background screening processes meet federal, state, and payer or regulatory requirements.
Partners with leadership to forecast workforce needs based on program growth, regulatory changes, and service delivery demands.
Leads orientation and onboarding processes to ensure compliance, consistency, and a positive employee experience.
Collaborates with training and professional development teams to identify skill gaps and implement development plans for managers and staff.
Provides coaching and guidance to supervisors related to documentation, performance management, conflict resolution, and foundational employment law.
Supports succession planning and development of internal talent pipelines.
Oversees complex employee relations matters, including investigations, corrective action, and performance improvement processes.
Ensures consistent application of policies, fairness in decision-making, and adherence to legal and ethical standards.
Addresses workplace culture, engagement, morale, and communication challenges through proactive strategies.
Conducts workplace assessments and partners with leadership to develop and implement improvement plans.
Ensures compliance with federal and state employment laws, including ADA, FMLA, EEOC, wage and hour regulations, employment eligibility, and background standards.
Oversees HR audits, personnel file compliance, and regulatory readiness efforts.
Contributes to HR policy development and ensures accurate, consistent implementation across North Carolina operations.
Ensures adherence to credentialing, training, and compliance standards required by external oversight entities and state agencies.
Oversees HRIS processes to ensure accurate, timely, and compliant digital recordkeeping.
Manages the use of HR systems for recruiting, hiring, onboarding, reporting, performance management, and employee record maintenance.
Develops and analyzes workforce data reports for leadership, identifying trends and recommending data-driven actions.
Ensures HR data integrity and compliance with privacy and information security standards.
Works in partnership with executive leadership and cross-functional teams to align HR practices across divisions.
Serves as the primary HR representative for North Carolina operations when interfacing with regulators, auditors, investigators, and external partners.
Collaborates closely with operational leaders to ensure HR support aligns with service delivery and organizational needs.