Director of Human Resources

Oxford Suites & Hotels • Bend, OR

12d • Onsite

About The Position

The Director of Human Resources provides strategic and operational leadership for the organization’s human resources function across five states. Based at the company’s corporate office in Bend, Oregon, this role develops and implements HR strategies that support operational goals, strengthen organizational culture, and ensure compliance with employment laws and regulations.

The Director serves as a trusted advisor to ownership and senior leadership, guiding workforce planning, employee relations, talent development, and policy administration across the organization. The role oversees recruitment, compensation, benefits administration, employee relations, performance management, and compliance, while ensuring consistent application of company policies and standards across all properties. The Director also coaches and supports leaders throughout the organization so they can effectively manage their teams, and travels to properties as needed.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least five years of human resource management experience.
• SHRM-CP or SHRM-SCP certification.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills and a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and delegate when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficiency with Microsoft Office Suite or related software.
• Proficiency with, or ability to quickly learn, the organization’s HRIS and talent management systems.
• Proof of eligibility to work in the United States.
• Reliable transportation to and from work.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Regular and reliable attendance.
• Ability to travel to properties as needed.

Nice To Haves

• Human Resources experience in hospitality.
• Bilingual English/Spanish.

Responsibilities

• Partner with ownership and executive leadership to develop and implement HR strategies supporting organizational growth and operational objectives.
• Lead workforce planning, organizational structure, succession planning, and leadership development initiatives.
• Identify opportunities to improve employee engagement, retention, and operational effectiveness; lead culture and engagement initiatives.
• Advise leadership on organizational risk, policy development, and employment law considerations.
• Guide General Managers and department leaders on performance management, investigations, conflict resolution, and disciplinary actions.
• Oversee investigations into employee concerns, policy violations, and workplace issues, ensuring appropriate documentation and resolution.
• Coach leaders on communication, accountability, and team management; assist with complex personnel matters, including terminations, accommodations, and leave management.
• Ensure fair and consistent application of company policies and employment practices across locations.
• Oversee HR policies, procedures, compliance programs, employee records, documentation, HRIS systems, reporting, and employee data integrity.
• Ensure compliance with federal, state, and local employment laws and regulations; update policies, handbook content, and procedures as needed.
• Oversee recruitment strategies and hiring practices; partner with property leaders on workforce needs, recruitment, and retention.
• Support onboarding, orientation, training, leadership development, and internal promotion initiatives.
• Monitor staffing trends and turnover data to identify opportunities for improvement.
• Oversee benefits programs, compensation practices, and related policies; support benefits administration, open enrollment, and employee education.
• Monitor compensation structures for competitiveness and internal equity, and provide guidance on compensation decisions and job classifications.
• Travel to properties as needed to support leadership teams, address HR matters, attend leadership trainings, and provide on-site coaching and training.
• Manage guest relations.
• Perform other job-related duties as assigned.

Benefits

• Competitive pay and performance-based incentives.
• Medical, dental, and vision coverage.
• 401(k) with profit sharing.
• Generous paid time off.
• Exclusive discounts at company properties.
• Ongoing training, leadership development, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director