Director of Human Resources - The Nell New York

Aspen Skiing Company•New York, NY

8d•$170,000 - $200,000

About The Position

The Director of Human Resources provides strategic leadership and oversight of HR functions at The Nell New York, including talent acquisition, onboarding, employee relations, training and development, payroll, HRIS administration, and career development. The role ensures compliance with applicable employment laws and company policies, partners with hotel leadership and corporate HR to advance organizational goals, and fosters a positive, inclusive, employee-centric culture. As a brand champion, the Director promotes colleague engagement, community involvement, professional development, and service excellence. The position reports to the VP of Human Resources. The role leads comprehensive HR programs and policies; advises management on people-related matters; develops the HR team; and monitors workforce trends, metrics, budgets, and operational initiatives. It also supports legal and regulatory matters in partnership with legal counsel and corporate HR, including employee relations, wage and hour compliance, workers’ compensation, OSHA requirements, audits, and employment-related proceedings. The position is based at The Nell New York and is a year-round, regular full-time role. The stated salary range is $170,000–$200,000 per year, with salaried roles eligible for a bonus. Actual pay depends on budget and experience. Applications are accepted until November 29, 2026.

Requirements

Bachelor’s degree in Human Resources, Business Management, or a related field, or an equivalent combination of relevant education and professional experience.
At least 7 years of progressive Human Resources experience.
At least 3 years of people leadership experience, with demonstrated ability to lead, develop, and motivate teams.
Proven success leading HR operations within a New York City hotel or comparable hospitality environment.
Strong working knowledge of New York State and New York City employment laws, regulations, and compliance requirements.
Excellent leadership, communication, negotiation, and interpersonal skills, with professional integrity and sound business judgment.
Strong analytical skills and attention to detail, including the ability to interpret HR data and generate actionable insights.
Proficiency with HRIS, timekeeping, and talent management systems.
Knowledge of talent acquisition, development, and management, including recruitment, leadership competencies, talent assessments, succession planning, and performance management.
Knowledge of workforce analytics, safety, risk management, and current HR trends and best practices.
Understanding and practical application of applicable federal, state, and local employment laws, including FMLA, ADA, ADEA, and EEO requirements.
Excellent verbal and written communication skills and ability to communicate across organizational levels.
Strong organizational and time management skills, including ability to prioritize responsibilities and meet deadlines.

Nice To Haves

Prior hotel opening experience.
Professional HR certification such as PHR, SPHR, or SHRM-CP.
Experience with Kronos and SmartRecruiters.
Knowledge of workers’ compensation claims processing and return-to-work (RTW) processes.
Hospitality industry HR experience preferred.
Ability to occasionally lift, push, or pull 25 pounds individually or with assistance.

Responsibilities

Oversee HR programs covering recruitment, onboarding, compensation, benefits, training and development, employee records, workplace safety, succession planning, employee relations, retention, and equal employment opportunity compliance.
Develop, implement, and maintain HR strategies, policies, and procedures aligned with organizational objectives, including performance management, coaching, counseling, disciplinary action, employee communications, annual reviews, and merit planning.
Partner with senior leadership on HR strategies supporting business goals, workforce planning, organizational effectiveness, and employee experience.
Lead HR operational initiatives by analyzing workforce trends and performance metrics, improving processes, and advancing productivity, service quality, safety, security, and employee engagement.
Oversee HR budgeting and financial planning, including forecasting resource needs, monitoring expenditures, analyzing variances, and implementing corrective actions.
Lead special projects and continuous improvement initiatives, coordinating stakeholders and evaluating outcomes.
Advise management on employee relations, organizational development, talent management, performance, and other people-related matters.
Coach, mentor, and develop the HR team, promoting accountability, collaboration, and professional growth.
Guide managers and employees in consistently applying HR policies, procedures, and organizational values, while promoting fairness and positive workplace relationships.
Ensure compliance with federal, New York State, and New York City employment laws and regulations; monitor legislative changes and advise leadership on appropriate actions.
Partner with legal counsel and corporate HR on employee relations, wage and hour compliance, unemployment claims, workers’ compensation, OSHA requirements, audits, subpoenas, and other employment-related proceedings.
Promote consistent documentation, equitable practices, appropriate escalation, and timely resolution of employee concerns, investigations, and labor-related matters.
Protect the confidentiality, integrity, and security of employee information and sensitive organizational records.
Maintain current HR knowledge through professional development, benchmarking, continuing education, and participation in relevant professional organizations.
Perform other duties as assigned.