Director of Human Resources

Ameritech Facility Services•Ball Ground, GA

18d

About The Position

The Director of Human Resources provides strategic leadership and oversight of all human resources functions for the Company and its affiliated entities, supporting employees across multiple states. The role develops and directs HR policies and procedures and oversees employee relations, training, performance management, compensation and benefits, recruitment, onboarding, HR compliance, and other HR functions. The Director partners with executive leadership to align HR strategy with business objectives and leads the HR team.

Requirements

Bachelor’s degree.
At least 10 years of progressive Human Resources experience, including at least 5 years in an HR leadership role.
Strong knowledge of federal and multi-state employment regulations.
Experience resolving various types of employee relations issues.
Ability to manage multiple priorities.
Strong knowledge of all areas of HR responsibilities.
Demonstrated experience supporting multiple entities and a multi-state workforce.
Proven leadership experience managing an HR team.
Excellent interpersonal skills.
Excellent problem-solving skills and analytical competency.
Strong PC skills, including Word, Excel, and PowerPoint.
Self-starter who is highly organized and able to work well with individuals at all levels.
Ability to work independently and as part of a team and work well under deadlines.
Prior experience with recruitment and interviewing.
Must be able to pass a drug test and background check.
Ability to travel to Company locations across the country as needed.
Must be able to meet the stated physical demands, with reasonable accommodations where applicable.

Nice To Haves

SPHR or SHRM-SCP certification preferred.

Responsibilities

Lead and oversee HR processes and business requirements, including recruiting, onboarding, employee development, training, and transactional personnel tasks across all entities and locations.
Oversee HR information systems and report recruitment, turnover, headcount, and employment-related statistics to executive leadership.
Direct the development, delivery, administration, and implementation of employee training programs, including orientation.
Direct compensation program administration and the performance appraisal process, ensuring consistency and internal equity across entities.
Establish controls to ensure required personnel documents are completed, entered, and filed on time and in compliance with applicable laws.
Develop and implement HR plans, procedures, and programs aligned with business strategy.
Serve as the senior escalation point for complex HR and employee relations issues.
Oversee communication, implementation, and administration of payroll processing, employee benefits, and national HR programs.
Coach and counsel senior leaders, managers, and supervisors on policy interpretation and proper procedures.
Provide HR leadership for multiple affiliated entities, harmonizing policies, practices, and the employee experience while accommodating each entity’s business needs.
Oversee HR support for geographically dispersed office and field employees in multiple states.
Ensure compliance with federal, state, and local employment laws in each jurisdiction where the Company operates, including multi-state wage and hour, leave, payroll tax, and posting requirements.
Lead, develop, and manage the HR team, setting priorities and performance expectations.
Partner with executive leadership on workforce planning, organizational design, succession planning, and change management.
Develop and manage the HR department budget and evaluate HR vendors, benefit brokers, and service providers.
Perform other duties as assigned.