Director of Human Resources

Mundo Verde Bilingual Public Charter School•Washington, DC

1d•Hybrid

About The Position

The Director of Human Resources (HR) will drive Mundo Verde’s success by shaping a caring, equitable, and innovative work environment for approximately 300 employees across two campuses. As Director of Human Resources and a key member of the Mundo Verde staff, you will lead the strategy, operations, and culture of the HR function, ensuring compliance, strengthening organizational systems, and designing a joyful, thriving employee experience. You will plan, lead, and coordinate HR policies and programs; oversee the daily workflow of the HR team; partner with leaders to build equitable and human-centered systems; and supervise external partners. You will also serve as a trusted resource for employees seeking guidance, clarity, or support.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field, or comparable experience.
Minimum of 5–7 years of progressive experience in Human Resources or Employee Experience, including leadership or management responsibilities and exposure to core HR functions.
Strong knowledge of employment laws, HR compliance requirements, and HR best practices.
Demonstrated experience in employee relations or employee experience, including investigations, policy interpretation, and performance management.
Ability to lead equity‐focused culture work, build trust across lines of difference, and remain steady and objective during complex or emotionally charged situations.
Exceptional communication skills, including policy writing, employee communication, and clear documentation, and the ability to handle confidential and sensitive information with professionalism, sound judgment, and appropriate boundaries.
Strong analytical, organizational, and problem‐solving skills, with the ability to manage multiple priorities and complex, multi‐step processes.
Hands‐on experience with HRIS platforms; Paycom experience strongly preferred.
Experience managing or partnering closely with core HR operations, including HRIS administration, benefits and leave management, payroll coordination, and policy implementation.
Experience supporting organizational leadership through reporting, data analysis, and compliance documentation that informs strategic decision‐making.
Embodies the Community Stewardship virtues of empathy, speaking your truth, perseverance, inquiry, collaboration, and appreciation.

Nice To Haves

Master’s degree in Human Resources, Organizational Development, Public Administration, or a related field.
HR certification, such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
Experience working in education, nonprofit organizations, or mission-driven environments.
Demonstrated ability to support organizational culture, equity, and change‐management efforts.
Bilingual proficiency (English/Spanish) preferred.

Responsibilities

Streamlines, automates, and/or redesigns HR workflows to improve the employee experience and reduce friction for staff and managers.
Administers or oversees core HR programs, including compensation, benefits, leave, performance management, recognition and morale, occupational health and safety, and training and development.
Manages all aspects of benefits administration, including open enrollment, vendor relationships, plan renewals, and employee support.
Oversees FMLA, ADA, and other leave programs, ensuring timely communication, documentation, and compliance.
Administers the organization’s retirement plan and leads efforts to redesign or improve plan structure and processes.
Ensures alignment across payroll, HRIS, and benefits systems, resolving discrepancies and overseeing payroll compliance and reporting.
Conducts research and analysis of organizational trends, including reviewing HRIS and talent-management metrics to inform decision-making and continuous improvement.
Manages the HRIS (Paycom), including system configuration, data integrity, regular audits, troubleshooting with vendors and internal stakeholders, and onboarding HR staff to ensure consistent and effective use of workflows and modules.
Designs and strengthens employee-experience systems that promote belonging, clarity, and trust across the organization.
Uses data, employee voice, and human-centered design principles to identify opportunities to improve the employee lifecycle (from onboarding to offboarding).
Supports efforts to strengthen organizational culture, trust, and equity across campuses and teams.
Fosters strong labor relations by participating in the Labor-Management Committee, engaging in collective bargaining, and leading or supporting grievance processes, including responses to formal grievances and informal inquiries from union partners.
Leads and completes employee-relations investigations, providing clear recommendations for corrective action.
Fosters strong employee relations by anticipating staff concerns, engaging staff, and resolving conflicts.
Leads the development of equitable, user-centered HR systems and processes that are user-friendly, accessible, and aligned with organizational values.
Partners with leaders to translate organizational strategy into people-centered practices that support engagement, retention, and well-being.
Plans, develops, and implements HR policies, processes, training, initiatives, and surveys that advance organizational strategy, strengthen HR operational effectiveness, and ensure compliance.
Monitors and ensures compliance with federal, state, and local employment laws and regulations; updates policies and practices to maintain alignment with legal requirements and best practices.
Prepares and submits HR-related reports for accreditation bodies, union requirements, leadership, and regulatory agencies, ensuring documentation and recordkeeping meet all audit, accreditation, and compliance standards.
Maintains up-to-date knowledge of HR trends, regulatory changes, and emerging technologies; advises leadership on implications and needed adjustments.
Develops, updates, and communicates HR policies, handbooks, and procedures to ensure clarity, consistency, and compliance.
Serves as a trusted partner and advisor to managers and leaders on HR policies and best practices, exercising sound judgment to support consistent, compliant decision-making.
Serves as collaborative leader of the HR workstream by preparing other team members to provide effective, aligned, and high-caliber support of the HR workstream. This includes creating operating procedures, process documents, and reference materials; cross-training; overseeing colleagues' work; and offering feedback.
Supports the Talent Director with recruitment work during peak seasons.
Communicates work priorities, deadlines, and shifting needs clearly and in advance, ensuring the team can plan and respond effectively; engages in proactive planning with colleagues.
Exhibits team-player mentality, stepping in to support colleagues as priorities demand.
Performs other related duties, as necessary, to support the team's goals and objectives.