HR Director

Arete' Health PT • Wilmington, NC

2d

About The Position

We are seeking a hands-on, strategic Director of Human Resources to lead and scale HR operations for a growing outpatient orthopedic physical therapy organization. This role supports clinic teams (PTs, OTs, SLPs, front office staff, and clinic directors) and owns the full employee lifecycle. The ideal candidate blends HR leadership, Rippling HRIS expertise, benefits administration, and operational execution in a multi-site healthcare environment.

Requirements

• 5–8+ years of HR experience with leadership responsibilities
• Experience in healthcare or multi-site environments
• Strong HRIS experience (Rippling preferred)
• Knowledge of benefits administration and employment law
• Strategic and hands-on leadership
• Strong systems and analytical mindset
• Excellent communication and interpersonal skills
• Adaptability in fast-paced environments

Nice To Haves

• Experience in outpatient physical therapy or rehabilitation settings
• Experience in high-growth or multi-location organizations
• HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR)

Responsibilities

• Partner with executive leadership and clinic directors on workforce planning, retention, and growth
• Support de novo clinic launches and staffing models
• Advise leaders on employee relations, performance management, and team development
• Reinforce a patient-first, service-driven culture
• Serve as primary administrator for Rippling HRIS
• Build and manage workflows for onboarding, job changes, and offboarding
• Ensure data accuracy, reporting, and audit readiness
• Partner with Finance and Payroll on integrations and data integrity
• Oversee health, dental, vision, retirement, and ancillary benefits
• Manage open enrollment and vendor relationships
• Support employees with benefits education and questions
• Own onboarding experience for new grad and experienced clinicians
• Manage offboarding processes and exit insights
• Administer LOA programs
• Ensure compliance with federal, state, and local employment laws
• Maintain HR policies and employee handbook
• Support performance management processes
• Lead HR projects supporting clinic expansion and scalability
• Improve processes to enhance employee experience and retention
• Support mentorship programs and clinician development pathways

Benefits

• health, dental, vision, retirement, and ancillary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed