Director of Human Resources

River Rock Casino•Geyserville, CA

24d

About The Position

The Director of Human Resources leads and oversees the organization’s Human Resources functions, including recruitment, compensation, benefits, communications, training, team member relations, and workplace culture. The role serves as a key member of the River Rock Executive Team and reports to the Chief Executive Officer. It supervises all Human Resource Team Members and provides strategic direction, planning, budgeting, and financial oversight for the HR department. The Director oversees talent acquisition and metrics, compensation planning, benefits programs, training, investigations, and HR communications. The role also leads the development and ongoing maintenance of the HR handbook and standard operating procedures, ensuring HR guidance reflects current policies, legal requirements, and best practices. The Director promotes the organization’s mission and Team R.O.C.K. philosophy, supports an inclusive workplace, assesses morale, and mentors team members. This salaried, exempt position offers flexibility to work evenings, weekends, holidays, and special events. It requires travel to tribal entities and out of state for training, conferences, and related activities as needed. The work environment is fast-paced and highly diverse, requiring flexibility, collaboration, and the ability to manage multiple priorities and respond calmly to concerns. A pre-employment drug test, fingerprinting, and background check are required. Tribal and Indian Preference applies to qualified applicants who are enrolled members of a federally recognized Indian tribe or band.

Requirements

At least seven years of Human Resources experience, including at least five years in a Manager or Director role.
In-depth knowledge of current employment laws, regulations, and best practices.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills.
Ability to adapt to changing business landscapes.
Proven leadership skills and a collaborative approach.
Commitment to ethical conduct and maintaining confidentiality.
BA/BS degree; a master’s degree in a Human Resources-related discipline is preferred. Associates-level education and experience in lieu of education may be considered at the CEO’s discretion and may require continued education.
Ability to obtain a THRP Certificate (Tribal Human Resources Professional).
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide, and apply statistical analysis to team member data.
Ability to apply critical thinking to decision-making and interpret instructions provided in written, oral, diagram, or schedule form.
Valid state driver’s license and ability to be insured with the casino.
Ability to obtain and maintain a gaming license from the Dry Creek Gaming Commission.
Ability to sit and/or stand for extended periods, lift and carry up to 25 pounds, and respond to visual and aural cues.
Must pass a pre-employment drug test, fingerprinting, and background check.

Nice To Haves

Gaming HR experience preferred.
A master’s degree in a Human Resources-related discipline is preferred.
Tribal and Indian Preference is given to qualified applicants who are enrolled members of a federally recognized Indian tribe or band; applicants claiming American Indian or Alaska Native status may be asked to provide a Certificate of Tribal Enrollment or CDIB card.

Responsibilities

Ensure a continuous pool of qualified applicants and collaborate with departments on staffing needs.
Ensure compliance with Tribal Employment Rights Ordinance (TERO) guidelines and oversee talent metrics and KPIs.
Develop and oversee a cohesive compensation plan and conduct periodic competitive wage and salary surveys.
Provide strategic oversight of health insurance, 401K, PTO, and workers’ compensation; periodically evaluate and competitively bid applicable benefit programs.
Set strategic direction for HR-related internal communications and oversee the use of communication channels.
Develop short- and long-term strategies for HR functions, incorporating competitive landscape studies.
Oversee training activities, including orientation and mandatory training programs.
Oversee the Team Member Relations function and guide timely investigations into complaints.
Promote the company’s Mission Statement and Team R.O.C.K. Philosophy, foster a positive and inclusive workplace culture, assess morale, recommend improvements, and model core leadership qualities.
Mentor team members and foster professional growth.
Serve as a key member of the River Rock Executive Team.
Create annual business plans and budgets for the HR department.
Demonstrate commitment to the Team R.O.C.K. Philosophy, Leadership Pledge, and Core Leadership Qualities.
Maintain confidentiality.
Develop and manage HR budgets, ensure accurate financial reporting and adherence to accounting principles, and oversee HR budget allocations and expenses.
Lead development and continuous improvement of the HR handbook and establish and maintain SOPs; update and communicate changes to relevant stakeholders.
Travel to tribal entities and out of state for training, conferences, and related activities as required.
Carry out supervisory responsibilities, including interviewing, hiring, termination, planning and assigning work, directing work, appraising performance, rewarding and disciplining team members, addressing complaints, and resolving problems.
Provide oversight for other duties as assigned.