Director of Human Resources and Talent

Chick-fil-A • Prince Frederick, MD

7d • Hybrid

About The Position

Leads human resources processes and Team Member administration to ensure the restaurant attracts, onboards, supports, and retains Team Members in a compliant and mission-aligned manner. Ensures strong hiring and onboarding execution, consistent evaluation and pay review processes, effective recognition/retention practices, and sound HR administration while partnering with operational leaders and Training Coordinator to build leader capability in coaching and performance accountability.

Requirements

• Strong knowledge of HR operations in a fast-paced environment (recruiting, onboarding, evaluations, pay reviews)
• Strong interpersonal and communication skills; ability to coach leaders on performance management and documentation
• Knowledge of labor law compliance and risk management (health/driver policies, workers’ comp, unemployment)
• Strong organization and attention to detail for records, onboarding workflows, and payroll preprocessing
• Ability to maintain confidentiality and exercise sound judgment
• Technology proficiency
• Must be available to support hiring/onboarding needs and periodic peak administrative periods
• Periodic on-site presence is required to support interviews, onboarding steps, and Team Member relations
• Ability to stand/walk as needed in restaurant environment; primarily administrative role with periodic operational presence

Nice To Haves

• Periodic on-site presence is required to support interviews, onboarding steps, and Team Member relations
• Ability to stand/walk as needed in restaurant environment; primarily administrative role with periodic operational presence

Responsibilities

• Team Member Recruitment and Selection
• Recruitment and selection
• Team Member interview process
• New Team Member onboarding
• Coordinate in-office/restaurant orientation with Training Coordinator
• Coaching and Counseling
• Coach and counseling sessions as necessary
• Coordinate with professional job coaches as necessary
• Team Member Administration
• Payroll processing
• Periodic review of Team Member information
• Oversight of Team Member policy manual
• Employee health policy compliance
• Driver safety policy compliance
• Health insurance administration
• Unemployment claims management
• 401K management
• FAMLI management
• Workers’ compensation claims
• Employment verifications
• Annual pay rate reviews
• Exit interviews

Benefits

• Health insurance administration
• 401K management
• FAMLI management

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed