Director of HR & Recruiting

Crew Carwash•Fishers, IN

About The Position

At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential! We are currently hiring for the Director of Human Resources & Recruiting role- this role is responsible for leading Crew Carwash’s full talent lifecycle strategy, including recruiting, onboarding, retention, Team Member relations, and HR business partnership support across the organization. The Director of HR and Recruiting ensures Crew attracts, selects, develops, and retains high-performing Team Members while maintaining a strong, values-driven culture aligned with our Purpose, Vision, Values, and Team Member Promise. This position oversees both the Recruiting function and the Human Resources Business Partner (HRBP) team, ensuring seamless alignment between hiring, onboarding, performance management, engagement, and Team Member relations. The role drives consistency, efficiency, and continuous improvement across all HR processes while ensuring compliance with employment laws and safety standards.

Requirements

7+ years of progressive leadership experience in Human Resources, Recruiting, Operations, or related field
High level of accountability, organization, and follow-through
Experience leading recruiting/HR teams
Strong understanding of employment law, Team Member relations, and compliance
Strong understanding of OSHA standards and safety compliance
Proven success improving staffing, retention, and engagement outcomes
Ability to lead, develop, and inspire teams
Proven ability to analyze data and use that data to drive decision making
Ability to balance strategic thinking with hands-on execution
Ability to influence and partner with senior leaders

Nice To Haves

Experience supporting multi-unit location or field based operations is preferred

Responsibilities

Lead Crew Carwash’s full talent lifecycle strategy, including recruiting, onboarding, retention, Team Member relations, and HR business partnership support across the organization.
Ensure Crew attracts, selects, develops, and retains high-performing Team Members while maintaining a strong, values-driven culture aligned with our Purpose, Vision, Values, and Team Member Promise.
Oversee both the Recruiting function and the Human Resources Business Partner (HRBP) team, ensuring seamless alignment between hiring, onboarding, performance management, engagement, and Team Member relations.
Drive consistency, efficiency, and continuous improvement across all HR processes.
Ensure compliance with employment laws and safety standards.