Director of HR Innovation

Consumers Energy•Jackson, MI

4d•Hybrid

About The Position

The Director of HR Innovation oversees a portfolio of enterprise Human Resources transformation initiatives designed to modernize and continuously improve the employee and leader experience. This role leads the development and execution of strategic initiatives spanning HR process redesign, technology implementations, system enhancements, data and analytics capabilities, automation efforts, and continuous improvement programs. The Director of Innovation partners closely with HR leaders, business stakeholders, and Digital Technology teams to identify opportunities for simplification, standardization, automation, and improved service delivery. This leader is responsible for translating HR strategy into executable transformation roadmaps, ensuring initiatives progress successfully from concept through implementation, adoption, and sustainment. A critical focus of this role is strengthening HR's ability to leverage data, technology, and self-service solutions to drive better business decisions, improve operational effectiveness, and enhance employee and leader experiences. The Director Innovation establishes governance, accountability, and performance measures to monitor initiative outcomes, manage interdependencies and risks, and ensure transformational efforts deliver measurable business value. This leader brings an enterprise perspective to HR transformation by connecting people, processes, technology, and data to build a more employee-centered, scalable, and effective HR function.

Requirements

Bachelor's degree in Human Resources, Business Administration, Organizational Development, Information Systems, Analytics, or related field and 7+ years of progressive experience leading HR transformation, process improvement, organizational effectiveness, technology implementation, workforce analytics, or related strategic initiatives.
Associate’s degree in Human Resources, Business Administration, Organizational Development, Information Systems, Analytics, or related field and 9+ years of progressive experience leading HR transformation, process improvement, organizational effectiveness, technology implementation, workforce analytics, or related strategic initiatives.
High School diploma and 11+ years of progressive experience leading HR transformation, process improvement, organizational effectiveness, technology implementation, workforce analytics, or related strategic initiatives.
Demonstrated success leading large-scale HR transformation, change management, process improvement, or technology implementation initiatives.
Deep understanding of HR operations, employee experience, workforce processes, and HR technology ecosystems.
Strong strategic mindset with the ability to connect business objectives, talent strategies, data insights, and technology solutions.
Expertise in workforce analytics, dashboard development, HR metrics, and data-driven decision making.
Experience leading cross-functional teams and influencing stakeholders across multiple levels of the organization.
Knowledge of HR systems, automation platforms, digital technologies, and self-service solutions.
Strong project portfolio management, governance, risk management, and execution capabilities.
Excellent communication, presentation, facilitation, and stakeholder engagement skills.
Demonstrated ability to drive organizational change and foster a culture of innovation, continuous improvement, and accountability.
Ability to align initiatives with enterprise strategy while balancing employee experience, operational efficiency, compliance, and business outcomes.

Responsibilities

Lead a portfolio of HR transformation initiatives, including process redesign, technology implementations, system enhancements, organizational effectiveness initiatives, and continuous improvement efforts.
Partner with HR Centers of Excellence, HR Business Partners, Operations, and Digital Technology teams to identify opportunities to improve service delivery, increase efficiency, and enhance employee and leader experiences.
Develop and execute HR transformation strategies and roadmaps that align with organizational priorities and workforce objectives.
Strengthen HR data and decision-making capabilities through the development and enhancement of dashboards, metrics, analytics, and reporting tools that support strategic workforce decisions.
Lead the design, implementation, and optimization of HR self-service capabilities that empower employees and leaders while improving operational efficiency and service quality.
Identify opportunities where technology, automation, system enhancements, or data-driven solutions can replace manual processes, reduce complexity, and improve scalability.
Drive standardization and simplification of HR processes, policies, workflows, and technology solutions across the enterprise.
Establish governance structures, project controls, and performance measures to monitor progress, outcomes, risks, dependencies, and adoption of transformation initiatives.
Collaborate with business leaders and HR leadership to prioritize investments and initiatives that improve talent, workforce, and employee experience outcomes.
Lead change management, stakeholder engagement, communication, training, and adoption activities to ensure successful implementation and sustainment of HR initiatives.
Utilize continuous improvement methodologies to identify opportunities, eliminate waste, enhance processes, and improve service delivery effectiveness.
Research emerging HR technologies, industry best practices, and workforce trends to identify opportunities that strengthen organizational capabilities.
Build and maintain strong partnerships with internal and external stakeholders to advance strategic HR priorities and transformation objectives.
Other non-essential duties as assigned or necessary.