Director of HR-Employee Relations and Benefits (Primary Remote, North Carolina Based)

Alliance Health•Durham, NC

4h•Remote

About The Position

The Director of Human Resources-Employee Relations and Benefits is a strategic and hands-on leader responsible for shaping and executing Alliance’s Employee Relations and Benefits strategies. This role oversees organization wide employee benefit programs and employee relations practices to ensure fair, consistent, and legally compliant practices. This position partners closely with HR, Legal, and Senior Leadership teams to address complex workforce issues, drive engagement, and strengthen organizational culture. They also use data and insights to inform decisions, improve programs, and proactively identify trends impacting employee satisfaction and retention.

Requirements

Bachelor's degree from an accredited college or university in Human Resources or related field such as psychology, sociology or business
Five (5) years of progressive experience in Human Resources
At least three (3) years of supervisory experience
Knowledge of federal, state, and local laws (FLSA, FMLA, ADA, Title VII, EEOC, OSHA, wage & hour, leave laws) including laws and codes specific to local government
Business acumen and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, efficiency methods, and coordination of people and resources
Ability to Build Trust & Credibility, handling confidential information with integrity and serving as a fair, consistent, and ethical leader
Knowledge of recruiting, interviewing, selecting, hiring, promoting, and dismissing employees in an organization
Ability to establish and maintain effective working relationships with others
Ability to communicate effectively, both verbally and in written form with all levels in the organization
Must be well educated in cultural diversity issues and sensitive in interactions with various and diverse members of the staff and community
Ability to analyze complex employee issues and risk scenarios and make sound, ethical decisions under pressure

Nice To Haves

Human Resource certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)

Responsibilities

Plan, direct, and manage employee relations and benefits initiatives
Lead, coach, and develop the Employee Relations Manager and Benefits Manager
Use data and workforce planning insights to drive decision-making
Advise HR leadership on benefits strategy, workforce trends, and organizational climate
Lead initiatives to enhance total health and wellness
Partner with legal on employee relations and benefits issues impacting the organization to ensure fair and consistent practices
Identify, develop, and recommend programs, policies/procedures and approaches to meet the needs of employees and the organization, applying current industry knowledge and future industry direction
Analyze and propose modifications to HR policies and procedures including those subject to substantial equivalence guidelines
Represent Alliance at personnel-related meetings, hearings and investigations
Maintain compliant processes across benefits and employee relations
Maintain investigation protocols and documentation standards
Monitor and ensure the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
Ensure compliance with wage laws and pay transparency
Build or enhance employee relations and benefits reports/dashboards to include complaints and grievances, disciplinary actions, ADA, FMLA
Track and analyze ER trends, recommend solutions, and lead implementation of approved solutions
Collaborate with peers and leaders to ensure applicable organizational training is conducted for HR programs, processes, and procedures
Advise and collaborate with HR senior leadership to understand the organization's goals and strategy related to engagement, retention, and benefits
Support management and staff by providing human resources advice, counsel, and decisions
Work collaboratively with all Alliance staff to enhance cross-departmental effectiveness
Direct, plan, prioritize HR programs, activities and initiatives to attract, maintain, and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
Organize workflows and ensure staff understand their roles and responsibilities
Ensure teams have the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Establish team work plans that prioritize the most effective steps for achieving desired HR practices
Set team goals for performance and deadlines in line with organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership