Director of HR Consulting Services

360 Recruiting Group•Hartford, CT

3d•$130,000 - $180,000•Hybrid

About The Position

We are a rapidly growing Central Connecticut-based consulting organization seeking an experienced Director of HR Consulting Services to lead our HR service line. This senior, hands-on leadership role combines executive-level advising, team leadership, business development, and practical client delivery. The Director will advise business owners and senior leaders, maintain client relationships, ensure responsive and high-quality engagements, and help grow the practice. The Director will lead and develop the HR consulting team, oversee client engagements and practice performance, and help define the practice’s direction, services, operating approach, and growth strategy. The role also contributes to internal company culture and HR, continuous improvement, and the firm’s broader strategic initiatives.

Requirements

Bachelor’s degree in human resources, business, or a related discipline.
Five or more years of progressive HR consulting and/or generalist experience, including meaningful leadership responsibility.
Broad and current knowledge of employment laws, regulations, HR best practices, employee relations, talent management, and organizational development.
Demonstrated experience advising executives and business leaders, resolving complex HR matters, and converting strategy into practical action.
Experience leading, coaching, and developing HR professionals and managing the quality and output of an HR function or consulting practice.
Experience overseeing multiple client engagements, projects, priorities, deadlines, and budget parameters.
Strong strategic-planning, analytical, problem-solving, negotiation, written communication, and presentation skills.
Working knowledge of varied HR information systems and other HR technologies.
Sound judgment and a high level of professionalism, discretion, accountability, and follow-through.
Interest in business development, expanding client relationships, and representing the practice in the professional community.

Nice To Haves

Master’s degree.
Prior experience in HR consulting, professional services, outsourced HR, or another multi-client environment.

Responsibilities

Build enduring client relationships and advise business owners, executives, and senior leaders on complex HR matters.
Advise clients on employee relations, talent acquisition, benefits, performance management, compensation, policies and procedures, compliance, organizational development, succession planning, and HR best practices.
Translate employment requirements and HR strategy into practical business-focused solutions tailored to each client.
Analyze workforce information, HR data, and operating trends to identify risks, opportunities, priorities, and recommendations.
Coach and train client leaders on people management and lead strategic or project-based engagements.
Provide leadership, coaching, training, and day-to-day guidance to HR consultants and other team members.
Set goals and expectations, strengthen accountability, and develop team members’ technical expertise, business judgment, consulting skills, and client-service capabilities.
Serve as the senior escalation resource for challenging client, employee relations, compliance, and service-delivery matters.
Develop succession and employee-development plans for the HR function and oversee ongoing training and professional growth.
Provide hands-on support when client needs, project complexity, or team capacity require it.
Oversee HR consulting engagements, ensuring strong communication, responsiveness, quality, timing, budget management, and client satisfaction.
Manage multiple clients, projects, priorities, and deadlines in a fast-paced professional-services environment.
Develop and track practice goals and performance indicators; evaluate service quality, capacity, workflow, and financial performance.
Create policies, processes, programs, tools, and recommendations that address clients’ business and workforce needs.
Oversee relationships with third-party partners and service providers as appropriate.
Oversee internal company culture and HR.
Help define the practice’s long-term direction, priorities, service offerings, operating approach, and growth strategy.
Lead continuous-improvement initiatives to strengthen internal systems, processes, tools, consistency, and client outcomes.
Stay current on employment laws, regulations, and leading HR practices, and translate developments into guidance for clients and the consulting team.
Partner with firm leadership on strategic initiatives and contribute an HR and talent-management perspective to organizational decisions.
Maintain high standards of professionalism, discretion, legal compliance, and risk management.
Identify opportunities to expand existing client relationships through additional HR services, projects, and strategic support.
Participate in sales conversations, scope prospective engagements, and develop proposals and solutions for potential clients.
Build relationships in the business and professional community and introduce prospective clients and referral partners to the practice.
Represent the practice through networking, events, professional associations, boards, councils, and other business-development activities.