Director of Housing

Bucknell University • Lewisburg, PA

11d • Onsite

About The Position

The Director of Housing provides strategic leadership and administrative oversight for campus housing operations. This role is responsible for the end-to-end student housing experience, from initial occupancy management and billing to facilities coordination and move-in logistics. The Director ensures a seamless residential environment by supervising key leadership staff and maintaining high-level communication with campus partners and the student body.

Requirements

• Master's Degree
• 4 years professional work experience
• Student Affairs
• Customer Service
• Business
• Communication
• Higher Education
• Supervision of full-time staff
• Office environment: Sitting, typing, talking, walking, climbing stairs
• Ability to respond to emergency situations, after hours on site

Nice To Haves

• Master’s Degree in Student Affairs or Higher Education Administration
• 6 years of professional work experience.
• Experience with StarRez.

Responsibilities

• Oversees all aspects of housing assignments and residential agreements, customer operations, including Fraternities and Sororities, Residential College, Affinity Housing, Students with specific accessibility needs, Off-Campus application process, and summer housing (including Events Management and Advancement).
• Supervises the Associate Director, Housing Services and summer housing staff providing guidance, coaching and support and conducting performance evaluations.
• Coordinates opening and closing of campus housing at the beginning and end of semesters and works with Residence Life to conduct health and safety inspections and take inventory.
• Oversees building facility issues and remedy these issues with Facilities and billing.
• Provides housing occupancy and capacity data to university leadership and participates in strategic planning of housing occupancy and capacity for University.
• Assesses housing selection process and institutes any applicable changes based on assessment outcomes.
• Coordinates student billing for housing and damage billing.
• Compiles revenue projection for campus housing.
• Applies and audits student billing for room charges and damage assessments.
• Collaborates with university departments such as Facilities, Public Safety, Events Management, Advancement, Bursar, Student Life, etc throughout the year to address housing operations.
• The job descriptions listed responsibilities and tasks are not exhaustive, additional non-essential tasks and responsibilities may be assigned as needed.

Benefits

• Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to): Flexible scheduling options determined by role
• Medical, prescription drug, vision, dental, life, and long-term disability insurance options
• An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
• Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
• Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children.
• Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
• A comprehensive employee wellness program including program incentives
• A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card

What This Job Offers

• Job Type: Full-time
• Career Level: Director