Director of Housing

Ability Matters•Dublin, OH

2d•Onsite

About The Position

Ability Matters is seeking an experienced leader to oversee the quality, consistency, and growth of its residential services. The Director of Housing provides strategic leadership across housing programs, supports high-quality person-centered services, develops strong teams, and promotes meaningful outcomes for the individuals served. The role works closely with Housing leadership, frontline teams, families, and community partners to maintain safe and inclusive homes. The Director balances people management, operations, compliance, and accountability while maintaining a focus on individuals and families. Evening and weekend oversight is an essential part of the position. The Director participates in an on-call rotation and provides leadership support outside traditional business hours to ensure continuity, safety, and timely response to housing needs. The position is based in Columbus, Ohio, and requires travel between assigned homes.

Requirements

Bachelor’s degree in Human Services, Social Work, Special Education, or a related field.
At least 3 years of leadership experience.
Strong communication, organizational, leadership, and problem-solving skills.
Ability to manage multiple priorities, take initiative, and follow through.
Valid Ohio driver’s license and reliable transportation.
Successful completion of required background check and drug screening.
Ability to travel between assigned homes.
Availability for evening, weekend, and on-call responsibilities.

Nice To Haves

Master’s degree.
Experience working with individuals with developmental disabilities.
Knowledge of healthcare, Medicaid, or human services operations.

Responsibilities

Oversee residential program operations, including daily operations, schedules, staffing, and services, ensuring alignment with person-centered expectations.
Maintain compliance with DODD and Ability Matters standards; oversee documentation, billing practices, training, and quality processes to protect individuals’ health, safety, rights, and dignity.
Review parent and guardian feedback, documentation, incident reports, and program performance; identify concerns and implement solutions.
Lead hiring, onboarding, training, performance management, and professional development, fostering accountability, collaboration, and inclusion.
Coordinate and deliver ongoing performance improvement training to strengthen staff competence in safety, dignity, independence, and person-centered support.
Lead OISP meetings and ensure individuals’ goals and voices are reflected in services.
Monitor programming and daily support to promote independence, inclusion, and meaningful outcomes.
Build strong communication with families, guardians, and SSAs to support transparency, trust, and person-centered advocacy.
Oversee financial processes and ensure resources are managed responsibly and according to individual needs.
Participate in the on-call rotation and provide evening and weekend oversight as needed to maintain continuity and safety across programs.
Travel between assigned homes.