Director of Housing

Riverside Community CareDedham, MA

About The Position

Adult Community Clinical Services (ACCS) provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals and to assist individuals in developing skills, establishing natural supports and resources to live successfully in the community. As a member of the ACCS management team, the Director of Housing will provide oversight and mentorship to Housing Coordinators across ACCS contracts. The Director of Housing will be responsible for orienting new Housing Coordinators, providing consultation to Housing Coordinators and other ACCS staff and managers, educating them and Persons using ACCS services about tenancy issues, housing rights, and resources. They will support Housing Coordinators in their duties as they assist Persons with applying for and attaining subsidies. The Director will work with Persons to secure housing that meets their needs and will guide the Person in learning the skills necessary to maintain community housing. They will provide some direct support to Persons using ACCS services as needed. The Director will work with Group Living Environment (GLE) House Managers, GLE Directors, ACCS Clinicians, and ACCS management (ACCS Program Directors and Clinical Directors) to help facilitate and nurture a culture of movement in the GLE's. The Director will serve as the primary point of contact for developing relationships with landlords, housing authorities, and DMH Area housing staff, to foster communication and provide advocacy. They will guide and mentor Housing Coordinators in developing and maintaining relationships with landlords and housing authorities at the local level as appropriate and will assist other CLS division programs such as PACT and Clubhouses in any housing related matters.

Requirements

  • Demonstrated knowledge of tenant’s rights, Massachusetts landlord tenant laws, and common real estate practices
  • Familiarity with State and Federal subsidy programs
  • Demonstrated ability to work effectively in a team environment
  • Strong computer skills, particularly in the use of Excel
  • Excellent written and verbal communications skills (in the English language) and present effectively to the public
  • Valid driver’s license and available, dependable transportation and be willing to provide transportation to persons served in personal vehicle, as needed
  • Bachelor’s degree with a minimum of 5 years related experience

Nice To Haves

  • Housing advocacy experience preferred
  • Property management experience preferred

Responsibilities

  • Orienting new Housing Coordinators
  • Providing consultation to Housing Coordinators and other ACCS staff and managers
  • Educating staff and Persons using ACCS services about tenancy issues, housing rights, and resources
  • Supporting Housing Coordinators in assisting Persons with applying for and attaining subsidies
  • Working with Persons to secure housing that meets their needs and guiding them in learning the skills necessary to maintain community housing
  • Providing some direct support to Persons using ACCS services as needed
  • Working with Group Living Environment (GLE) House Managers, GLE Directors, ACCS Clinicians, and ACCS management to help facilitate and nurture a culture of movement in the GLE's
  • Serving as the primary point of contact for developing relationships with landlords, housing authorities, and DMH Area housing staff, to foster communication and provide advocacy
  • Guiding and mentoring Housing Coordinators in developing and maintaining relationships with landlords and housing authorities at the local level as appropriate
  • Assisting other CLS division programs such as PACT and Clubhouses in any housing related matters

Benefits

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Twelve paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
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