Director of Housing
About The Position
The Director of Housing provides oversight to a portfolio of Community Access housing programs. This individual provides leadership in agency wide activities and initiatives to realize the agency’s mission, values and practice approach; develops policies, procedures and practices to strengthen organizational capacity; mentors, coaches and develops a diverse and team of program directors, managers and direct service workers; ensures accurate and consistent collection and review of data and ensures accountability at all levels to meet agency standards; prioritizes the evaluation of service offerings, program performance and outcomes to identify and address areas in need of improvement; serves as liaison to key government agencies and represents the agency in the community and other settings.
Requirements
- Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
- Ability to train and support staff on the implementation of CA values and practice approach.
- Minimum of seven years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis.
- Minimum of five years of supervisory experience required.
- Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them.
- Ability to monitor details of program operation.
- Ability to prioritize and meet deadlines.
- Strong analytical ability.
- Excellent oral and written communication skills.
- Be creative and flexible.
- Ability to utilize various computer programs, specifically Microsoft Word and Excel.
- Show initiative and be responsible for follow through.
- Ability to maintain confidential information, as related to position.
- Ability to work independently and as part of a team.
- Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
- Must be fingerprinted and cleared through a background clearance process.
Nice To Haves
- Master’s Degree in related field preferred – work experience within field may be substituted for degree.
- Program development and Medicaid compliance experience, preferred
- Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants.
Responsibilities
- Develop and ensure ongoing use of Program Manuals and Onboarding Guidelines for department staff.
- Work with programs to develop/implement/report on Annual QI Projects.
- Contract Management – take the lead on contract renewals/audit preparation/review and monitor all CAPS.
- Budget Management – including meeting billing targets, budget planning and oversight of discretionary spending and year end spending in collaboration with the Finance Department.
- Actively participate in at least two internal committees/workgroups and one external committee to network and promote CA values.
- Lead at least one new departmental initiative to bring in a new best practice, program or initiative annually.
- Supervise Program Directors with a focus on leadership development, meeting contractual obligations and agency standards including but not limited to completing staff evaluations on time, filling staff and program vacancies, maintaining accountability within department.
- Ensuring 95% occupancy rate for all housing programs.
Benefits
- Equal Opportunity Employer. M/F/D/V.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
