Director of Housekeeping

Compass Group•Los Angeles, CA

2d•$80,000 - $85,000•Onsite

About The Position

Working as the Housekeeping and Janitorial Director, you will be responsible for the overall cleanliness, sanitation, and security of the Delta One and Delta Sky Lounges at LAX. You will be responsible for successfully coordinating all work activities of janitorial personnel. You must also have the ability to supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines, and to ensure customer satisfaction through high quality standards, while maintaining an environment that is safe and equitable.

Requirements

Three to five years as a manager in housekeeping or service-related field with high customer/client contact required.
Strong work ethic, intense drive, and initiative for quality and customer service.
Excellent written and oral communication skills.
Excellent problem-solving skills both one-on-one and in group situations.
Ability to engage and motivate staff.

Nice To Haves

College degree preferred.

Responsibilities

Lead and coordinate all activities of janitorial personnel ensuring seamless operations and outstanding service delivery
Provides guidance, supervision, and mentorship to supervisors and hourly employees, fostering professional growth, and ensuring adherence to company guidelines
Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
Maintain equipment maintenance and inventory of supplies to ensure efficient operations and timely completion of tasks
Acts as a liaison between building administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals