Director of Housekeeping

Crescent Careers • Dallas, TX

5d • Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join our management team and lead our Housekeeping Department.

Requirements

• At least 4 years prior experience in a large hotel.
• Excellent communication and leadership skills.
• Pride in providing excellent service and high level of cleanliness of the rooms for our guests.
• Great attention to detail.
• Passion for our industry and for providing quality of service to our customers.
• Working a variety of different shifts, including days, evenings and weekends.

Nice To Haves

• Marriott brand experience is a plus.

Responsibilities

• Hiring and leading the Housekeeping staff to ensure excellent quality of service to our guests.
• Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work.
• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
• Manage finances of housekeeping and laundry operations including budget and inventory controls.
• Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget.
• Establish and maintain adequate supplies for efficient operation of the department.
• Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor.
• Monitor house count and make staffing adjustments accordingly.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent-managed properties in North America for you & your family members.
• Discounts at Marriott Brand properties worldwide
• Health & wellness programs
• Best in class learning and development
• Travel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed