Director of Housekeeping

HHS, LLC•Nashville, TN

1d•Onsite

About The Position

The Director of Housekeeping will lead a goal-oriented resort housekeeping department, fostering a team environment that is effective, productive, and rewarding. This role is crucial in creating a clean and comfortable environment for guests to enjoy their vacation. HHS, a private, family-owned business founded in 1975, provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. The company is rapidly growing and seeks motivated leaders, supporting and encouraging growth from within. HHS's Diversity, Equity, and Inclusion (DEI) Team ensures a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. The company provides industry-leading support services for aviation, government, healthcare, education, senior living, and resorts across the U.S.

Requirements

3+ years of hospitality management experience
High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
Ability to work a flexible schedule that may include nights, weekends, and holidays
Computer experience with word processing, spreadsheets, and various software
Must be willing to relocate for promotion opportunities

Nice To Haves

Proficiency in languages other than English, especially Spanish

Responsibilities

Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
Lead and manage team member recruiting, training, development, and assignments
Perform daily inspections and assessments and coach and counsel team members
Collaborate with resort and company leadership to set expectations and achieve goals
Analyze data and make adjustments to meet facility, budget, and compliance goals
Execute, maintain, and monitor quality control systems and budgets