Director of Houskeeping

Auberge CollectionNewport, RI
Onsite

About The Position

Lead our housekeeping operations with excellence and precision. Bring passion and dedication to creating a clean and welcoming environment for our guests and lead team members in understanding the value of their contribution to enriching guest’s lives. Foster an environment that ensures consistency and a high level of guest satisfaction. Strive to improve guest and team member satisfaction and maximize the financial performance of the department. Ensure and maintain cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.

Requirements

  • Minimum of two years’ prior experience as a housekeeping department leader for a luxury hotel.
  • Proficient in utilizing technology and systems to enhance housekeeping procedures and aptitude for working with multiple computer systems.
  • Demonstrated ability to communicate effectively and to provide directions and guidance in a clear, concise, and professional manner.
  • Passion for the delivery of exceptional service and a genuine interest in working with guests in a luxury environment.
  • Strong leadership and communication skills with the ability to motivate and guide a diverse team.

Responsibilities

  • Lead our housekeeping operations with excellence and precision.
  • Bring passion and dedication to creating a clean and welcoming environment for our guests and lead team members in understanding the value of their contribution to enriching guest’s lives.
  • Align with the Director of Rooms to maximize hotel operations.
  • Foster an environment that ensures consistency and a high level of guest satisfaction.
  • Strive to improve guest and team member satisfaction and maximize the financial performance of the department.
  • Ensure and maintain cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.
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