Room Attendant - Hotel Houskeeping

Buffalo Lodging Associates, LLC•Billerica, MA

4h•Onsite

About The Position

We are currently looking for a Room Attendant to join our Team! Our Hampton Inn by Hilton is located right off US-3, 15 minutes from Hanscom Air Force Base, and a 35-minute drive to Downtown Boston or Historic Salem, MA. The hotel features 129 beautiful guest rooms, and guests can enjoy nature at Great Brook State Park 15 minutes away, with Burlington Mall only three miles away. Daily seasonal breakfast is served to all guests. The Hampton Inn is one of 50 hotel properties owned and managed by Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Buffalo Lodging Associates, a hotel management company based out of Canton, MA, was founded in 1996 and emphasizes true hospitality. They have an extensive portfolio of 50 hotels and partner with respected hotel brands including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

Requirements

Previous experience in a hotel setting or open to training.
Excellent customer service skills.
Able to work alone or as part of a team.
Ability to work on feet for extended periods.
Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.
An engaging personality.

Responsibilities

Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
Reporting discrepancies and maintenance problems to supervisor.
Providing excellent customer service by responding promptly to guest requests.
Working typical shifts that include weekends and holidays when required.